Location
Denver, CO | United States
Job description
On top of Resume.
Location?
Screen of license on top of resume
Must have National and State Certifications.
At least 6 months to 1 year experience as a pharmacy tech preferred
Must be in or around Aurora Colorado
2101 N Ursula St, Ste 35, Aurora, CO 80045
6 months with possible extensions to a year
This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers. Transfers all clinical questions and judgment calls to the pharmacist.
Also assist with the prior authorization process, data entry, filling of prescriptions and helping walk-in patients. Help with other functions as directed by the site leader.
At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function. National pharmacy technician certification. Eligible for state registration, certification or licensure per state regulations. Advanced computer skills including word processing and spreadsheet utilization. Excellent customer service skills (written and verbal) a must.
Duties
At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function. National pharmacy technician certification. Eligible for state registration, certification or licensure per state regulations. Advanced computer skills including word processing and spreadsheet utilization. Excellent customer service skills (written and verbal) a must.
Experience
Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.
Position Summary
This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist. This is an onsite position.
Education
Verifiable High School diploma or GED is required.
What days & hours will the person work in this position? List training hours, if different.
Monday through Friday 8 AM to 6 PM
Job tags
Salary