Pelham Community Pharmacy Inc
Location
Waltham, MA | United States
Job description
POSITION OVERVIEW:
This position reports directly to the President. The Pharmacy Manager provides prescription product and appropriate service and consultation to every customer; supervises staff pharmacists, technicians, clerks and pharmacy interns and ensures that that the pharmacy is in compliance with any and all federal and state laws, rules and regulation and pharmacy policies and procedures are followed by all team members.
PRIMARY RESPONSIBILITIES:
- Has knowledge of compounding
- Has worked with PK software
- Managing and supervising pharmacy staff including: staff pharmacists and technicians.
- Responsible for the operations and oversight of all matters occurring within the pharmacy, to include but not limited to pharmacy security and safe work habits.
- Accept final accountability for all actions, decisions, and results of the pharmacy.
- Ensure all paperwork, reports, new employee paperwork, etc. are timely completed and ensure that team members receive handbooks.
- Administer the performance management process, including annual reviews, merit increases, demotions and appropriate corrective action to all team members.
- Promote safe work practices by all team members and provide a safe environment for team members and customers/patients.
- Ensure adherence to applicable laws, regulations,
- Solicit and observe customer feedback to understand customer needs and the needs of the local community, unique needs of our patient population.
- Handle and process employee and customer complaints and grievances and use independent judgment and discretion to ensure customer satisfaction.
- Planning and directing the objectives, procedures and activities for the pharmacy. . .
- Offers advice and professional consultation; acts as a role model to the pharmacy team; efficiently handles customer complaints; and directs pharmacy operations to keep wait times to a minimum.
- Responds to telephone requests from customers, physicians, and vendors that require the expertise of the pharmacist.
- Demonstrates working knowledge of USP 795 and 800 non-sterile compounding.
SKILL SETS:
- Ability to manage a pharmacy to include, but not limited to, working with budgets and ensuring staff is trained and knowledgeable on pharmacy's policies and procedures.
- Computer literate and comfortable with assorted software programs; prior EPS
experience is preferred.
EXPERIENCE:
- A valid Massachusetts license
- Preferred 2 years experience
Job tags
Salary
$62 - $65 per hour
