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Hospitality Concierge (remote)


Newport Associates


Location

Yuma, AZ | United States


Job description

Are you passionate about creating unforgettable travel experiences? Do you have a knack for superior customer service? If so, we have the perfect opportunity for you! Our company, with over 70 years of dedicated service to clients worldwide, is seeking enthusiastic individuals to join our team as Travel Professionals. No prior experience is necessary; we provide comprehensive training to set you on the path to success.

Location: Remote (Work from Home)

Job Type: Full-time or Part-time

Core Responsibilities:

  1. Concierge-Level Service: Be the primary point of contact for our travelers, offering high-touch premium concierge-level service from the inception to the completion of their journeys.

  2. Responsive Communication: Respond promptly to telephone, email inquiries, and online travel submissions, ensuring excellent communication and customer satisfaction.

  3. Booking Expertise: Research and book a wide range of travel packages, including airfare, hotels, tours, cruises, car rentals, and event tickets, utilizing top suppliers such as Expedia, Universal Studios, Princess Cruises, Avis, Delta, and more.

  4. Technology Mastery: Become proficient in using multiple web-based booking engines and travel resources to enhance your efficiency and effectiveness.

  5. Pricing and Payment: Handle pricing and cost calculations for changes or additional trip fees. Provide e-tickets and facilitate credit card payments over the phone.

Qualifications:

Benefits:

Embark on a rewarding journey with us, where your enthusiasm for travel meets a supportive learning environment. Apply now and be part of a team that is redefining the travel industry.We offer in depth training and mentorship, positioning you for success. Explore this exceptional business opportunity. We provide industry leading travel commissions that are among the most competitive in the field. If you're ready to take off with a dynamic team, we'd love to hear from you. 


Job tags

Remote jobFull timePart timeWork from homeWorldwideFlexible hours


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