---

---

Location

Henrico, VA | United States

---

Job description

Job Title

IT Manager II (Low Voltage Systems)

Location

Henrico, VA, US

Organization Name

County of Henrico Department of Information Technology

About Us

Henrico County, a progressive employer of choice, provides job seekers with the promise of fair and competitive compensation; a close-knit atmosphere with low employee turnover; and a benefits package that helps secure financial stability.
Established in 1611, Henrico County has deep historical roots. Henrico County borders the City of Richmond to the west, north and east and constitutes approximately a third of the Richmond metropolitan areas. Henrico County is among the top-rated counties in the nation and was one of the first localities to adopt the County Manager Form of Government. Citizens of Henrico County are represented by an elected Board of Supervisors representing five magisterial districts.
Henrico County General Government currently has more than 30 agencies. Department Heads are appointed by the County Manager, with the exception of the elected constitutional officers. Henrico County is an equal opportunity employer and, when you join us, you will be surrounded by fellow associates who come from all walks of life, all types of cultural backgrounds and all ages.

General Statement of Duties

Closing Date: This position closes Monday, March 25, 2024.
Responsible for the day-to-day and strategic management of the staff and resources for Information Technology's Low Voltage teams including managing staff and resources for one or more specialized systems (e.g. network cabling, video surveillance, audio/visual Technology, etc.) or projects (limited life with begin/end) teams working in assigned functional areas; supervises one or more assigned first line supervisors/IT Managers; performs related work as assigned.

Essential Duties

As an IT Manager II specializing in Low Voltage Systems, specifically copper and fiber cabling, security camera infrastructure, video surveillance management, and audiovisual installations, you will oversee the planning, execution, and delivery of projects related to these technologies. This role will involve coordinating with other county departments/divisions, county capital and renovation projects, subcontractors, vendors, and internal teams to ensure that projects are completed on time, within budget, and to the highest quality standards. Strong leadership, technical expertise, project management and excellent communication skills are essential for success in this position.
1. Team Leadership and Management:
• Lead a team of cabling and network technicians, and subcontractors involved in low voltage system installations such as infrastructure cabling, A/V installations, and security camera design and installation.
• Responsible for the effective supervision of assigned direct reports (IT Managers) including scheduling, performance, evaluations, making project related decisions as needed, managing resources, managing priorities, and other related activities not limited to selection, training, coaching, mentoring, providing feedback, disciplinary actions and providing development opportunities.
• Assists direct reports with the effective supervision and management of their assigned staff and resources.
• Oversees the integration of software, hardware and related components into centralized IT supported systems and assures effective equipment and software use and preventive maintenance.
• Assign tasks, set project priorities, and provide direction to team members to ensure efficient project execution.
• Foster a collaborative work environment, promoting teamwork, communication, and knowledge sharing among project stakeholders.
• Responsible for managing in-line supervisor(s) and multiple employees on different projects across different disciplines.
• Maintain and provide core team performance metrics to IT management on a regular basis.
• If required, initiates disciplinary action for those employees working under him or her.

2. Project Planning and Coordination:
• Have a good understanding of County organizational structure, processes, and procedures.
• Collaborate with clients to understand project requirements, objectives, and timelines for low voltage system installations.
• Develop comprehensive project plans, including scope of work, schedules, budgets, and resource allocation.
• Knowledge of County Capital Project planning process and project lifecycles.
• Coordinate with subcontractors, vendors, and internal teams to procure materials, equipment, and resources necessary for project execution.
• When competing timelines and projects occur, you must be able to prioritize projects and offer alternate project solutions such as external vendors. This level of prioritizing requires an excellent understanding of County departments and County needs.

3. Technical Oversight and Quality Assurance:
• Firm understanding of both County and industry standards for cabling technologies desired.
• Provide technical expertise in low voltage systems, including copper and fiber cabling, security camera infrastructure, video surveillance management, and audiovisual installations.
• Initiates and monitors installation standards, and technical and supervisory training (OJT) sessions for Technicians and junior crewmembers.
• Knowledge and enforcement of IT Cabling Standards with all vendors and county capital project teams.
• Conduct regular site inspections and quality checks to ensure adherence to county IT and industry standards, client specifications, and regulatory requirements.
• Assist in troubleshooting technical issues and provide guidance to resolve challenges encountered during the installation process.
• Ensures the quality of workmanship, safety, and documentation per project. Performs quality and safety observations on team projects on a regular basis.

4. Client Communication and Relationship Management:
• Serve as the primary point of contact for both internal and external clients, maintaining regular communication to provide project updates, address concerns, and manage expectations.
• Manage client relationships effectively, ensuring high levels of satisfaction and seeking opportunities for additional project engagements or referrals.
• Collaborate with clients to identify evolving needs and recommend solutions to enhance low voltage systems and infrastructure.
• Liaison with department staff to provide necessary support to ensure access, operability and end user functionality efficiently supports departments' operational needs.
• Liaisons with IT staff for cross-functional impact.

5. Budget and Cost Control:
• Monitor team and project budgets, expenses, and resource utilization to ensure projects are completed within budgetary constraints.
• Knowledge of County procurement policies and procedures.
• Identify cost-saving opportunities and implement measures to optimize project efficiency and profitability.
• Provide accurate financial reporting and forecasting to senior management and stakeholders as required.

Minimum Qualifications

Four (4) year degree in a relevant IT field and eight (8) years of progressively more complex and responsible experience relevant to assigned IT functional area(s) of responsibility, including two (2) years of previous supervisory experience; OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Additional Information

A criminal history record check and fingerprinting is conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.
May require of a valid driver's license to provide support at locations Countywide. May require other certifications relevant to assigned IT functional area(s).

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and qualifications may be adjusted as necessary to meet the evolving needs of the organization.
The expected hiring range for this position is $101,186 - $106,043.

How To Apply

Closing Date: This position closes Monday, March 25, 2024.
You apply for positions with Henrico County general government through our on-line applicant system, which is available 24-hours a day, 7-days a week with an Internet connection. Please access our job site portal though or click on the Jobs link in the upper right hand corner of our main County page at

Minimum Salary

101185

Maximum Salary

186135

Currency

USD

Main Organization

General Government General Government

Employment Status

Permanent Fulltime Permanent Full-time

Amount of Travel

Work At Home

---

Job tags

---

---

Salary