Quality Specialist

Location

Middletown, Bucks County, PA | United States

Job description

Who We Are | Our Culture

When you join Phoenix Contact, you join a team of visionaries who are creating a sustainable world based on our passion for technology and innovation. Our mission is to create solutions for electrification, networking, and automation to contribute to a world in which renewable energy is available for the benefit of everybody. We create solutions for the challenges of today.

We are a team of passionate and welcoming people with vastly diverse backgrounds, who value honesty, friendliness, and trusting partnerships. We work together to promote a culture of entrepreneurial freedom that allows us to control our own destiny. We thrive in an inclusive environment where we recognize that our people are our biggest asset.

Discover Life at Phoenix Contact on our LinkedIn Page!

Job Summary

This position is the focal point for product quality standards, which includes establishing quality metrics for all machines and processes, developing measurement techniques, and reporting performance, in addition to identifying product or process improvements that will lead to better products and/or lower costs.

Key Responsibilities

• Establish quality metrics for all machines and processes. Develop measurement techniques, track, and report performance.
• Lead Quality Circles and establish road map for process improvements.
• Focal point for Product Quality standards and product disposition.
• Manage the RBU’s ISO documentation, record keeping, and compliance
• Coordinate the RBU’s lean initiatives.
• Help Production Supervisors, Technicians, and Production Personnel develop in process inspection procedures; help them choose inspection equipment; and train operators to collect and analyze their own data.
• Work with BU and Harrisburg based quality assurance departments to resolve quality, customer complaint, and returned goods issues
• Work with the Harrisburg product change coordinator to manage changes to Interface RBU produced products
• Report on quality metrics to Manufacturing Operations Manager, RBU Manager, and BU quality management
• Focus on increasing productivity in all activities

Must Have Qualifications

• Engineering degree, or Professional Engineering certification with 3 years’ experience in a Manufacturing and/or Quality Assurance role.
• Excellent analytical skills
• General computer knowledge, and efficient in Microsoft Word, Excel, PowerPoint and Project.
• Ability to communicate and work effectively with others.
• Demonstrates a willingness to collaborate with others, build relationships, and involve others in decision making.
• Demonstrates the ability to deliver results by solving or supporting others in solving problems, prioritizing tasks and/or resources, and focusing on outcomes.
• Demonstrates self-awareness and the willingness to learn and grow, accept changes, and effectively adapt to changing work demands.

Essential Job Functions

• Able to use computer for four hours at a time without break.
• Able to use pallet jack with 300 pounds.
• Able to work 6 day week, if required.
• Able to work 1st, 2nd, 3rd or spread hours between these two shifts.
• Able to accommodate occasional travel overseas for up to 7 working days at a time.
• Able to drive or fly to distant supplier, customer, or training session and stay overnight for periods of up to a week.
• Must be able to lift or move containers weighing up to a maximum of 50 pounds.
• Attendance in accordance with company policies.

What’s in it for you?

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, on-site gym access, health & wellbeing center, on-site café, walking trails, tuition assistance, and more!

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Notice to Staffing Agencies, Placement Services, and Professional Recruiters:

Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Director of Organization Development and Talent Acquisition or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.

Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

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