North Central College
Location
Naperville, IL | United States
Job description
Employment Status: Administrative
Description of Key Responsibility:
Note that all functions described below must be performed, and it is normally the responsibility of the individual in this position to perform them and/or see that they are performed.
OTHER KEY RESPONSIBILITIES
Education/Training:
A bachelor's degree, in computer science or a related field, or equivalent experience is required.
Experience:
2-3 years' experience in a similar position supporting Apple devices for end-users preferred. Apple Certified Support Professional Certification and A+ Certification, or required within one year of hire.
Experience implementing and managing Apple Device Enrollment Programs ( DEP ), Apple Volume Purchase Programs ( VPP ), and the integration of Apple Configurator with third-party Mobile Device Management solutions, specifically Jamf MDM , preferred.Position Summary:
The Apple End User Support Specialist is responsible for resolving problems, questions or concerns related to the purchase, use, management and ongoing end-user support of Apple products at North Central College, including desktops, laptops, mobile devices and software.
About North Central College
North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources. Determinations for reasonable accommodation will be made on a case-by-case basis. Organization Type: Higher Education Institution
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