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Location

Grand Rapids, MI | United States

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Job description

REF33929R

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are searching for a talented, Retail Operations Analyst. 

The Retail Operations Analyst role is responsible for ensuring the data quality of a retailer-defined database through data analytics to uncover coverage, placement, and maintenance opportunities. This role also understands the client's internal resources and processes to contribute solutions that optimize our relationship with the client as well as our manufacturing partners. 

This position requires being onsite in the Grand Rapids office 3-5 days a week.

Job Description

The Retail Operations Analyst will work with large sets of data to perform comparisons with NIQ reported data and the retailer's internal data to identify gaps and provide solutions to discrepancies. This position works closely with client support teams, the client, and cross-functional NIQ teams to identify opportunities and action plans to address key business needs while managing expectations regarding process and operations capabilities with all stakeholders.

Responsibilities:

• Appropriately set and manage expectations regarding process and database capabilities with all stakeholders. 
• Understand, interpret, and provide recommendations for addressing NIQ products & services to further delight the client. 
• Provide consistent delivery of scorecards as per expected cadence. 
• Clearly communicate the status of various database improvement initiatives. 
• Provide fact-driven measurement of NIQ processes. 

Qualifications

• 2+ years of experience with a background within the Retail, CPG, or similar industries. 
• Comfortable working with large datasets with basic level database knowledge.
• Experience with the Microsoft Office Suite including Excel and PowerPoint. 
• Strong oral and written communication, organization, and critical thinking skills. 
• Adaptability to changing workflows & processes in the ever-evolving landscape of delivery systems.
• Strong collaboration skills with the ability to work with both internal and external teams.
• Organization skills and the ability to manage multiple priorities. 
• Strong attention to detail with a sense of urgency and accountability to drive client outcomes.
• Preferred skills: Proficiency with NIQ proprietary software and tools, Salesforce, SQL/Python.

Additional Information

Our benefits

• Flexible working environment
• Health insurance
• Parental leave
• Life assurance

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: 

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.

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