Cypress Global Services, Inc
Location
Houston, TX | United States
Job description
Cypress Global Services (CGS) is a growing Information Technology (IT) Services firm based in North Houston, TX. Specializing in IT Consulting and Staffing Solutions, CGS provides our clients with industry-leading IT Specialists nationwide for all types of placements, i.e. Temp, Contract, and Full-time.
Job Description
- Serve as the system administrator for Salesforce instance and integrated platforms
- Manage the Salesforce teams’ daily backlog including but not limited to user requests, user training, platform customization and issues
- Collaborate with product owners & business systems analysts on business process documentation and improvement initiatives
- Responsible for triage, escalation and communication of production issues
- Engage with IT production, development and QA teams to support solution delivery
- Provide exceptional support to our business partners; Sales, Service, Marketing, Operations, HR, Finance, Commercialization and Investments
Qualifications
- Bachelor's degree, certification, preferred or equivalent work experience.
- 3+ years of experience working as a Salesforce Administrator managing highly customized Salesforce orgs
- 3+ years of hands-on experience with Sales Cloud/Service Cloud (CRMA a plus)
- Active Salesforce Advanced Administrator certification
Additional Information
All your information will be kept confidential according to EEO guidelines.
Job tags
Salary
