Location
Topeka, KS | United States
Job description
Position Description: This position performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in Briggs Automotive Group as a care-giver for their vehicle safety and reliability. MUST HAVE 2 YEARS OF EXPERIENCE AND TOOLS! This will be working for the Subaru store!
Duties & Responsibilities: The primary duties consist of but are not limited to the following.
- Performs work specified on the repair order with efficiency and in accordance with dealership and manufacturer guidelines.
- Test-drives vehicles, and test components and systems, using diagnostic tools and special service equipment follows service information.
- Performs routine maintenance, recommends services due and notifies service advisors of upcoming services due in near future.
- Diagnoses, maintains, and repair vehicle automotive systems including engine repair, engine replacements, oil leaks, coolant leaks, and diesel fuel system repairs.
- Executes repairs under warranty to manufacturer specifications.
- Manages punch times on warranty repair orders with accuracy.
- Understands how to complete a repair order by imputing the mileage out and specs on the repair order.
- Understands and follows dealership responsibilities for environmental and safety issues set by federal, state, and local regulations.
- Completes the cause and correction on in writing on the repair order. Properly documents repair order.
- Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provides an estimate of time needed for additional repairs.
- Ability to diagnosis and repair customer concerns promptly and professionally.
- Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained.
- Identifies when a vehicle requires a recall and gets recalls completed. Informs Service Advisor of time duration needed to complete recalls.
- Test drives vehicles after repairs are complete for final quality analysis of repair completion to eliminate comebacks.
- Attends meetings and training sessions as scheduled.
- Remains knowledgeable of new products, features, accessories, processes, etc.
- Stays current with General Motors online and hands on training
- Completes Multi-Point Vehicle Inspections MPVI
- Meets productivity and efficiency goals of 100% and higher when set by management.
- Follows established prospecting steps and procedures.
- Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures and accept constructive criticism.
- Must use all company data bases and software according to company trained process and procedures.
- Other duties as assigned.
BENEFITS
- Health, Dental, Vision Insurance
- 401K Employer Match
- Career growth and advancement
- Employee pricing on vehicles and service
Qualifications
* ASE Certification & factory training a bonus
* MUST HAVE AT LEAST 2 YEARS EXPERIENCE!
- Broad knowledge of new vehicle technologies
- Ambitious, hardworking presence in a team environment
- Basic computer skills
- Positive, friendly attitude, along with a customer service mentality
- Enjoy working in a dynamic environment
- Ability to collaborate effectively
- Ability to learn new technology, repair and service procedures and specifications
- Able to learn or operate electronic diagnostic equipment
- Minimum high school diploma or GED equivalent required
- Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
Job tags
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