Nityo Infotech
Location
Dublin, CA | United States
Job description
Greetings,
We are urgently hiring for EUC/Service Desk Engineer at Dublin, CA (FULLTIME)
If you are interested please share your updated resume copy on [email protected]
Role: EUC/Service Desk Engineer at Dublin
Location: Dublin, CA (FULLTIME)
Job Description:
In this role, you will have responsibilities for...
Desktop Support (Windows / Mac) Providing hardware, software, network, and endpoint security tool support (CrowdStrike, Beyond Trust, etc.) for Windows and Mac devices
Ticket Management / Escalations (Incident & Request) Provide global Service Desk queue management expertise, leveraging strong ITSM process knowledge.
AD and Exchange Provisioning Maintains users, groups, and DLs
File & Print Management Provisioning and troubleshooting
Hardware and Software Deployment Desktop and laptop imaging and software deployment.
Mobile Device Support Managing Apple, Android, and other mobile devices
Endpoint Systems - Management of modern workplace management tools (O365, Intune, JAMF)
IT Solutions - Recommending and implementing new solutions to improve Service Desk environment through Self Service and automation.
You've got what it takes if you have...
5+ years of experience working on a ServiceDesk
2 years of experience troubleshooting Office 365 Productivity Suite, Intune & JAMF
Bachelor's degree, technical certificate or equivalent work experience
Strong understanding of ITIL Foundations and prior administration of Service Now
Expertise with MS Windows and Mac OS Operating Systems
Excellent technical documentation skills are a must
Strong analytical, troubleshooting, and problem-solving skills
Must be a quick learner with exceptional communication skills
Perform inventory management for all hardware
Thanks & Regards,
Akash Pathak
Nityo Infotech Corp.
Suite 1285, 666 Plainsboro Road
Plainsboro, NJ, 08536
Contact: 609 853 1688
Email: [email protected]
"If you feel you received this email by mistake or wish to unsubscribe, kindly reply to this email with "UNSUBSCRIBE" in the subject line
Job tags
Salary