Rental Associate - Winter Season
Location
Fort Collins, CO | United States
Job description
Seasonal (Seasonal)
Who We Are: At just 67 miles away, Winter Park is the closest major mountain destination to Denver. Don't be fooled by our convenient location, though... you'll feel remotely tucked away in our high-country corner of the Rockies. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures and an unparalleled and unfiltered Colorado experience. Whether you are fulfilling a lifelong dream to work at a ski resort or you are just wanting a change of scene, we have great jobs and an awesome experience waiting for you!
Who We Are Looking For: Winter Park Resort is a place for mountain lovers, adventure seekers, and outdoor explorers. A place to chase new experiences, marvel at the unexpected, and discover the adventure that will keep you coming back for more. Whether you are looking to have your first taste of a winter season in the Rockies or to build a long-term career, we have something for everyone. We work to play... Are you in?
Perks & Benefits: There's more than a free season pass waiting for you! You don't just get a job at Winter Park, you get an experience and a lifestyle. As a member of our team, you'll enjoy a variety of perks and benefits that are available to our year-round and seasonal employees. Some examples include:
- Free season pass to Winter Park Season and free access to all fifteen Alterra Resorts throughout North America.
- Discounted tickets for your friends & family
- Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs for eligible employees
- 401(k) plan with generous company match for all employees
- Paid parental leave of up to 6 weeks for eligible employees
- Generous food & beverage and retail discounts
- Onsite employee childcare based on availability, discounted equipment rentals and plenty of opportunities for growth, advancement & year-round employment! Don't worry the uniforms are provided!
POSITION SUMMARY: The Rental Associate will provide exceptional guest service by assisting guests with the selection and setup of rental equipment. They are responsible for demonstrating a high level of knowledge of rental equipment, and being able to advise the guest appropriately. In addition, the Associate will also be involved in regular daily maintenance and testing of the equipment. They will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.
ESSENTIAL DUTIES: - Maintain a friendly, congenial and helpful attitude when dealing with guests.
- Select and setup rental equipment for guests, including, but not limited to:
- Fit correct size boots.
- Select appropriate size ski/snowboard and length.
- Adjust bindings.
- Ensure forms are correct.
- Instruct guest on use of equipment.
- Understand and utilize computerized rental system.
- Perform continual maintenance and upkeep of rental equipment including:
- Clean and repair boots.
- Inspect bindings.
- Repair and tune skis and snowboards.
- Repair pole baskets and grips.
- Perform mandatory, periodic ASTM inspection and testing of rental equipment.
- Comply with required risk management and indemnification procedures as well as other rental shop practices and procedures including:
- Binding certifications.
- Binding adjustments.
- Forms, documentation and records
- ASTM binding testing.
- Post-accident reporting.
- Consistently following essential safety protocols.
- Know all products, services and prices offered in the rental/repair shop as well as being familiar with those of the resort.
- Foster an attitude of teamwork and cooperation within the rental/repair shop and the resort.
- Perform upkeep and maintenance in the rental shop and on tools and machinery as needed.
- Maintain neat, clean, and well organized shop.
- Perform other duties as assigned by the Ski Rental/Repair Shop Supervisors.
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
EDUCATION & EXPERIENCE REQUIREMENTS: EDUCATION: High School diploma or GED
EXPERIENCE: - No seasonal experience necessary but strongly encouraged
- Previous Customer Service Experience Strongly encouraged
QUALIFICATIONS AND SKILLS: Basic computer functionality required
PHYSICAL DEMANDS AND WORKING CONDITIONS: OFFICE ENVIRONMENT: - Able to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis.
- Manual dexterity to operate a computer and other common office equipment on a constant basis.
- Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
- Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
- Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
MOUNTAIN ENVIRONMENT: - The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
- The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
- Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
- Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily - reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
OTHER DUTIES AS ASSIGNED: This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.
WAGE: The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts' total compensation package for employees. Other rewards may include many region-specific benefits.
hourly pay range: $19.00 per hour
AN EQUAL OPPORTUNITY EMPLOYER: Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law. Winter Park Resort will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an "
at will " relationship.
Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 5 business days from the posting date listed above. This position is open and still accepting applications.
Job tags
Salary