Support Specialist, Laboratory Administrator

Location

Hackensack, NJ | United States

Job description

Our team members are the heart of what makes us better. 

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. 

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Support Specialist, Laboratory Administrator registers specimens into the EPIC system, performs a variety of clerical duties relating to patient specimens, and answers inquiries regarding the status of patient results. Prepares various tumor board conferences, patient second opinions, and other requests by pathologist or outside facilities.

A day in the life of a Support Specialist, Laboratory Administrator with Hackensack Meridian Health includes:

• Prepares submitted slide cases after review of outside reports, accuracy of outside slides & blocks, government ID and verification of insurance.
• Registers the case and labels all blocks and slides, assigns to sub-specialty pathologist for diagnostic purposes and records daily point count. Contact the physician's office with errors in case information.
• Responsible for stamping each specimen order with accurate date and time received.
• Records distribution to pathologist in submitted slide spreadsheet. 
• Returns all submitted slides back to the outside facility via Federal Express within six months of receipt. Documents this information in the Case Information section of the report in EPIC.
• Works closely with the Tumor Registry and physician's office when selecting appropriate cases for various tumor boards.
• Prepares a monthly Tumor Board schedule as requested by the VP of Pathology.
• Prints a complete history on patients being presented for Tumor Board Conference for review by pathologist. 
• Prepares all Tumor Board Conferences weekly as per department protocol. Ensures that all reports and slides are accurately assembled (including slides from outside institutions, when necessary) for preparation by pathologists.
• Assists the Histology Department with location of missing blocks and slides when necessary.
• Screens all incoming calls and provides information to appropriate medical personnel as needed.
• Accurately prepares reports and retrieves slides for review by pathologist for patient 2nd opinion. 
• Logs all patient 2nd opinion requests in the EPIC spreadsheet. Packages all slides/blocks appropriately for Federal Express shipment. Documents ETA of return of slides back to HUMC.
• Prepares invoice for HUMC charges for patient 2nd opinion. Records payment in logbook and delivers all checks to HUMC cashier.
• Reviews all completed Breast Cancer Profiles for accuracy of CPT codes and files all paperwork.
• Assists with the preparation of all Research cases in the absence of the Pathology Research Coordinator.
• Prints OR schedules for pathology on daily Frozen Section calls.
• Requests additional blocks, slides, or reports from outside facilities at the request of the pathologist.
• Sends additional testing requests to Rutgers, Genomic Health, Foundation Medicine, etc.
• Delivers all packages to the mailroom to shipped UPS or Federal Express daily.
• Receives and distributes all incoming packages into the department/
• Maintains accurate files for surgical requisitions, IRB Research protocols, patient consents, etc. 
• Prepares files yearly for shipment to Archive Systems.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Knowledge of medical terminology. 
• Excellent written and verbal communication skills.
• Proficient computer skills including but not limited to Microsoft Office and Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred:

• Current matriculating high school student with science background or with secretarial or commercial school background. 

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

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