988 Implementation Specialist (HSC3)
Location
Tumwater, WA | United States
Job description
Salary: $4,968.00 - $6,676.00 Monthly
Location : Thurston County - Tumwater, WA
Job Type: Full Time - Permanent
Job Number: DOH7982
Department: Dept. of Health
Division: Prevention and Community Health (PCH)
Opening Date: 02/22/2024
Closing Date: 3/7/2024 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description This announcement is for a full-time, permanent, Health Services Consultant 3 position.
Make a Difference. Join the Office of Healthy and Safe Communities in the 988 Crisis Systems Section as a Health Services Consultant 3, reporting directly to the 988 Program Supervisor, and contribute to the successful rollout of the 988 Suicide & Crisis Lifeline. Recent legislation supports the implementation of the national 988 system as well as enhances and expands mental health crisis response and suicide prevention services in Washington State. State agencies must work collaboratively to support the successful implementation of services provided by this national three-digit number for the 988 Suicide & Crisis Lifeline. In this crucial role, you will make a direct impact on advancing mental health crisis response and suicide prevention services in Washington State.
Position Overview: As a 988 Implementation Specialist (HSC3), you will lead efforts for the Mental Health Crisis Call Diversion Initiative (MHCCDI). This initiative aims to support appropriate diversion of 911 calls that are better served by 988 crisis counselors. You will collaborate with the 988 Lifeline crisis centers, 911 Public Safety Answering Points, Health Care Authority, and other partners, and provide content knowledge support to implement 988 federal and state legislation according to public health and national crisis response best practices.
Key responsibilities include: - Collaborating with various agencies to enhance crisis response services.
- Planning and evaluating the MHCCDI pilot program.
- Ensuring the strategic direction of each pilot aligns with agency and community needs.
- Coordinating with the epidemiology team to collect and analyze data around the MHCCDI pilot program.
- Supporting the development of standard procedures for engagement between 988 Lifeline crisis centers and PSAPs.
- Developing and managing work plans and making critical decisions about adjustments.
- Representing the section in meetings and presenting findings and updates about MHCCDI efforts to leadership.
- Coordinating funding, communications, and long-term community engagement and tribal engagement strategies.
- Providing expertise to the 988 Crisis Systems section.
Work Location This Hybrid/Flexible position is based in Tumwater, WA. DOH supports a hybrid workplace; Employees will be supported to choose the location in which they do their best work. This position can support telework, in-office or a combination, and includes occasional in-person partner meetings.
About the DOH The Washington State Department of Health (DOH) fights to defend the public's health from threats in a rapidly evolving world. DOH's programs and services, implemented in collaboration with local health departments and state, federal and private partners, touch the lives of all Washingtonians and visitors to the state 24 hours a day, 7 days a week. DOH will continue to evolve and transform public health activities, taking it to the next level through our cornerstone values of Equity, Innovation, and Engagement. Learn more about the DOH and our
Why DOH We are dedicated to your work-life harmony and offer one of the most competitive benefits packages in the nation, designed to support your lifestyle. To learn more about "Why DOH", visitWork@Health.
Our Ideal Candidate The ideal candidate demonstrates cultural, gender and ethnic competence and sensitivity. They are committed to promoting health equity by addressing structural barriers leading to injustice. They are achievement-oriented, skilled in problem solving, experienced in health systems transformation, and capable of applying quality improvement tools. Their communication skills are strong, with a knack for clear, succinct writing and effective information exchange. Additionally, they adapt well to various situations and people.
Required Qualifications The experience described below could have been acquired concurrently and through paid or unpaid activities. Please make sure to highlight your relevant experience in your cover letter, resume, and/or applicant profile.
- Option 1: Six (6) or more years of experience leading projects with diverse community partners, facilitating teams, and developing written communications in public health, behavioral health and/or suicide prevention, emergency or crisis response, or related field.
OR - Option 2: A bachelor's degree in behavioral health, public health, social work, human services, or related field; and three (3) or more years of experience leading projects with diverse community partners, facilitating teams, and developing written communications, in public health, behavioral health and/or suicide prevention, or related field.
AND (Also Required)- One (1) year of experience using each of the following :
- Microsoft Word to produce and edit documents.
- Microsoft Excel to create and maintain spreadsheets.
- Microsoft Outlook to send email and schedule meetings.
- Microsoft PowerPoint to design presentations.
Desired Qualifications: - Lived experience with navigating the mental health crisis care system.
- Master's degree in behavioral health, public health, health care, human services, or related field.
- One or more years of experience working in state government.
- One or more years of experience working in behavioral health/suicide prevention, crisis response, and with tribal communities.
- Knowledge in federal and state laws pertaining to 988.
- Project, grant, and contract management experience or training.
- Demonstrated experience facilitating training events and webinars.
- Public speaking experience with diverse audiences.
- Demonstrated writing experience with proven ability to write succinct, direct prose using plain language.
- Plain Talk training.
Application Process Intrigued? Click "Apply" to submit your detailed application profile along with the following:
- A cover letter (without personal pictures) describing how you meet the qualifications and why you are interested in this position.
- A current resume (without personal pictures).
- Three (3) or more professional references, to be listed in your profile under the references section, which includes at least one supervisor, peer, and (if you have supervised staff) someone you have supervised or led.
- Do not attach any documents that include photos, letters of recommendation, or private information (transcripts, social security number, year of birth, etc.).
Veterans : Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year.
This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative. Equity, Diversity, and Inclusion We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve. DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran's status, military status, genetic information, sexual orientation, gender expression, or gender identity.
if you have questions about this recruitment or need an accommodation or alternative format contact
For general DOH recruitment questions, contact .
Deaf or hard of hearing contact Washington Relay Service at 7-1-1; individuals outside of Washington State contact Washington Relay Service at 1-800-833-6874.
NEOGOV provides technical support at 1-855-524-5627 (can't log in, password or email issues, error messages).
Conditions of Employment/Working Conditions With or without accommodation, I am willing and able to:
- Work a full-time 40-hour work week Schedule (Note: Flexible work schedule requests will be considered pending supervisor approval.)
- Willing to occasionally adjust my work schedule to meet business needs, which may include evenings and weekends.
- Perform my work remotely at home or in-person at the DOH site location designated for this position.
- Occasionally travel within the state of Washington.
- Legally operate a state or privately-owned vehicle OR provide alternative transportation while on state business.
- Participate in emergency response exercises and emergency events/high-priority assignments as assigned.
Supplemental Information This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.
Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration.
Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.
More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits: The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for
exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
Where did you first hear about this employment opportunity?
- a. DOH Employment Site/Job Alerts
- b. DOH Employee
- c. Friend or Acquaintance
- d. Indeed
- e. LinkedIn
- f. Careers.wa.gov
- g. Job Fair - if selected, answer Question 2
- h. Other - if selected, answer Question 2
02
If you selected "g" or "h" to Question 1: Where you first heard about this employment opportunity?
03
Are you legally authorized to work in the United States?
04
Will you now or in the future require sponsorship for employment visa status? (e.g. H-1B, F1, TN, etc.) DOH is not an E-Verify agency
05
I have read and I understand the Conditions of Employment/Working Conditions that are listed in the job posting and I am willing and able to accept these conditions if offered and accept the position.
06
6. Required QualificationsSelect ONE - I have the qualifications listed in the following option:
- A. Option 1: Six (6) or more years of experience leading projects with diverse community partners, facilitating teams, and developing written communications in public health, behavioral health and/or suicide prevention, emergency or crisis response, or related field.
- B. Option 2: A bachelor's degree in behavioral health, public health, social work, human services, or related field; and three (3) or more years of experience leading projects with diverse community partners, facilitating teams, and developing written communications, in public health, behavioral health and/or suicide prevention, or related field.
- C. None of the above.
07
7. Required Qualifications ContinuedRead Carefully - Select ALL that applyI have a minimum of one (1) year of experience using the following:
- A. Microsoft Word to produce and edit documents.
- B. Microsoft Excel to create and maintain spreadsheets.
- C. Microsoft Outlook to send email and schedule meetings.
- D. Microsoft PowerPoint to design presentations.
- E. None of the above.
08
8. Desired Qualifications Select all that apply - I have the following desired qualifications:
- A. Lived experience with navigating the mental health crisis care system.
- B. Master's degree in behavioral health, public health, health care, human services, or related field.
- C. One or more years of experience working in state government.
- D. One or more years of experience working in behavioral health/suicide prevention, crisis response, and with tribal communities.
- E. Knowledge in federal and state laws pertaining to 988.
- F. Project, grant, and contract management experience or training.
- G. Demonstrated experience facilitating training events and webinars.
- H. Public speaking experience with diverse audiences.
- I. Demonstrated writing experience with proven ability to write succinct, direct prose using plain language.
- J. Plain Talk training.
- K. None of the above.
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