Alaska Native Tribal Health Consortium
Location
Anchorage, AK | United States
Job description
The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.
ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.
Our vision: Alaska Native people are the healthiest people in the world.
Benefits include:
- Generous Paid Time Off and holiday schedule with 4 weeks paid vacation per year to start and 12 paid holidays.
- More than 19 Federal healthcare plans with plans for employee, employee plus one, and employee plus family available. ANTHC covers 80% of all health insurance premiums and 100% of Short-Term Disability, Long-Term Disability, Dental, Vision, Basic Life, and AD&D.
- 401(a) retirement plan; ANTHC will contribute 3% of your annual compensation to the plan account each year, with up to an additional 5% match with a 6-year vesting schedule.
- 403(b) retirement savings plan with pre-tax and Roth options. Flexible Spending Accounts for Health Care and Dependent care are also available.
- Onsite Child Care is available in a brand new education facility.
- Onsite free gym access. Additional gym, rock climbing wall and salt-water pool available at the Alaska Pacific University for a small fee per semester. Steep discounts on outdoor equipment rentals for your Alaskan adventures!
- Tuition reductions for employees and their eligible dependents at the Alaska Pacific University.
or contact Recruitment directly at [email protected].
Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
Summary: Under general direction of the Behavioral Health Director, or their designee, provides administrative and clerical support to the Behavioral Health Wellness Clinic including overall office organization, records maintenance, reception, and staff scheduling.
Responsibilities:
- Performs advanced administrative and clerical support for the Behavioral Health Wellness Clinic. Requests information from and provides information to other departments and outside sources. Assures departmental alignment with corporate compliance. Functions as department liaison for activities and initiatives with other divisions and departments.
- Coordinates day-to-day operations of the practice. Ensures staffing is appropriate for day-to-day operations. Coordinates staff meeting and logistics for internal and external meetings and conferences, (e.g., keeping clinic/staff schedule up-to-date, PTO, sick leave, training schedule). Maintains and manages all filing and organizational systems for the practice.
- Manages special projects as required. Researches scope of project, assigns resources, and monitors progress of assigned staff. Assists department and division managers with process analysis and developing production measures for improved efficiencies. Compiles and analyzes data. Prepares and processes special and recurring reports and administrative records.
- Supports maintenance of clinic budget. Keeps records up to date and reports as required to organizational leadership. Completes, submits and tracks company forms such as travel/expense reports, check requests, company credit cards, purchase requests, and personnel action documents.
- Facilitates regular review and maintenance of Behavioral Health Wellness Clinic policies and procedures. Ensures regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations. Ensures that confidential material/records/correspondence is kept secure and that individual client confidentiality is maintained according with HIPPA and 42 CFR requirements.
- Maintains staff training plans; counsels, trains and coaches assigned staff. Monitors Behavioral Health Aide (BHA) training status & schedule (e.g., coursework, certification process status). Monitors Licensed Providers credentials (e.g., licensing schedules, Continuing Education) and Employee Health Compliance (e.g., staff vaccine schedules, CPR/First Aid, etc…)
- Ensures client satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
- Collaborates with Health Information Technology (HIT) staff to resolve hardware or software issues, including initial trouble-shooting of Electronic Health Record or Telehealth challenges.
- Performs other duties as assigned or required.
Other information:
KNOWLEDGE and SKILLS:
- Knowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s).
- Knowledge of health information management principles, practices, techniques, concepts and policies.
- Knowledge of federal, state, local, and accreditation organization rules and regulations governing behavioral health clinical processes and practices.
- Knowledge of clinical processes, medical terminology, and DSM-5/ICD-10 diagnoses.
- Knowledge of privacy laws and regulations, and skill in maintaining the confidentiality of clients' records in accordance with HIPPA and 42 CFR Part 2.
- Knowledge of regulations related to Medicare, Medicaid, and commercial insurance.
- Knowledge of accounting and administrative operations (e.g., insurance verification, precertification, authorization, revenue capture, and relationship building with payers).
- Skill in verbal and written communication. Including communication face-to-face, email, telephone contacts, and webcasted telecommunication. Must have strong writing skills with attention to detail and accuracy of fact reporting; and effective presentation and public speaking skills.
- Skill with personal computers, information technology, hardware and software troubleshooting techniques, and a variety of software applications (CERNER), and standard office equipment.
- Skill in reading, analyzing, and interpreting general technical procedures or governmental regulations. Demonstrated ability to work independently with minimal supervision.
- Skill in managing multiple priorities and tasks concurrently and meeting deadlines.
- Skill in time management and problem solving; assessing workflows and implementing appropriate operational improvement techniques. Skill in establishing and maintaining a cooperative working relationship with all ANTHC, ATHS employees and beneficiaries, as well as community partners.
MINIMUM EDUCATION QUALIFICATION
Bachelor’s Degree in Healthcare Administration, Business, Accounting, Social Work, Psychology, Human Services or other related field. Progressively responsible professional work-related experience, education, or training may be substituted on a year-for-year basis for college education.
MINIMUM EXPERIENCE QUALIFICATION
Non-supervisory - Four (4) years professional work experience in medical outpatient setting, healthcare administration, business administration, accounting, behavioral health related research, and/or health related program development, implementation and evaluation. An equivalent combination of relevant education and/or training may be substituted for experience.
PREFERRED EDUCATION QUALIFICATION:
Master's degree from an accredited college or university in one of the following: Healthcare Administration, Business, Accounting, Social Work, Psychology, Human Services or other related field.
PREFERRED EXPERIENCE QUALIFICATION:
- Experience in the Alaska Tribal Health System. Experience working with Alaska Native people, knowledge of their values and belief systems, and ability to provide culturally competent services.
PREFERRED CERTIFICATION QUALIFICATION:
- The Professional Association of Health Care Office Management (PAHCOM)
- Certified Medical Manager (CMM)
- Certified Medical Practice Executive (CMPE)
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