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Location

San Ramon, CA | United States

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Job description

Summary:

The Client Services Coordinator collaborates with the Client Services Counselor to facilitate reservations and support existing clients, ensuring seamless service delivery.

**Representative Duties:

- Establish resident files and maintain accurate documentation.
- Coordinate vendor services (furniture, housewares, utilities) to meet move-in standards.
- Ensure all contracts are signed and executed before guest arrival.
- Manage key, fob, and garage remote distribution from properties.
- Facilitate guest arrivals and departures.
- Schedule maid services and turnovers.
- Assist in monitoring daily vacancy exposure.
- Handle guest communication including welcome letters and notices.
- Occasionally conduct unit inspections and meet with guests.
- Input new apartment acquisitions into the database.

**Job Requirements:

- High school diploma or equivalent; some college coursework in business, sales, or marketing preferred.
- Prompt response to client inquiries and diligent follow-up.
- Strong attention to detail and organizational skills.
- Ability to work effectively in team settings and independently.
- Commitment to guest satisfaction and company success.
- Basic proficiency in MS Word and Excel.
- Preferred background in hospitality or customer service.

**Qualifications:

To perform this role effectively, candidates must meet the following qualifications:
- Excellent written and verbal communication skills.
- Proficiency in English language.
- High school diploma or equivalent; additional business coursework desirable.
- Prior experience in hospitality or customer service is advantageous.

**Physical Demands, Abilities & Work Environment:

- Ability to communicate verbally and in writing.
- Visual acuity for reading and preparing documents.
- Extended periods of sitting or standing may be required.
- Manual dexterity for computer operation and handling office equipment.
- Physical agility for reaching, bending, and lifting objects up to 25 lbs.

We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, disability, age, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable laws.
Employment Type: Temporary
Salary: $ 20.00 27.00 Per Hour

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Job tags

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Salary