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Location

Needham, MA | United States

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Job description

Our purpose is to positively impact people's lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.

*Note: this role is for a Fall (June to December 2024) Co-op or post-graduate internship*

In-Office (Needham, MA), Full Time

Our purpose is to positively impact people's lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.

Summary of Position:

SharkNinja is seeking a highly motivated and detail-oriented Sales Operations Co-op/Intern to join our Latin America Team for a period of seven months, from June 2024 to December 2024. This role will report to the Sr. Manager, New Markets and Operation, LATAM. As a valuable member of our team, you will play a crucial role in supporting operational functions, focusing on distributor/customer interaction, order processing, and special projects.

Key Responsibilities:

• Forecast Analysis and Adjustment: Analyze and recommend forecasts adjustments based on market trends, inventory levels, and promotional activities + track forecast accuracy.
• Purchase Order Management: Initiate and manage the Purchase Order (PO) process, ensuring accuracy and timely communication with distributors/customers and internal stakeholders.
• Order Processing: Handle the end-to-end order processing cycle, from order receipt to shipment, ensuring smooth and efficient operations.
• Parts and accessories: manage parts and accessories order program for LATAM region.
• Customer Communication: Keep customers informed about order processing timelines, delays, and any other relevant information. Provide excellent customer service to address queries and concerns.
• Issue Resolution: Proactively identify and troubleshoot day-to-day operational issues, collaborating with cross-functional teams to find effective solutions.
• Special Projects: Assist the Latin America Team in various special projects, contributing to the development and implementation of strategic initiatives. These will include: market research, competitor research, market trends research.

Qualifications:

• Current enrollment in a relevant Bachelor's or Master's program with a focus on Business, Sales, Supply Chain Management, Operations, or a related field.
• Strong analytical and problem-solving skills with the ability to think critically and make informed decisions.
• Excellent communication skills in English + Spanish and/or Portuguese, both written and verbal.
• Detail-oriented with a high level of accuracy in data entry and analysis.
• Proactive and self-motivated, with the ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
• Previous experience or coursework in sales, supply chain, operations, or a related field is a plus.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET

Lead us to be "RARELY SATISFIED"

Make things better each day; "PROGRESS OVER PERFECTION"

Use your knowledge of our consumer, understand that "DETAILS MAKE THE DIFFERENCE"

Deliver something great; "WINNING IS A TEAM SPORT"

Be clear and honest, "COMMUNICATING FOR IMPACT"

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET

• Lead us to be "RARELY SATISFIED"
• Make things better each day; "PROGRESS OVER PERFECTION"
• Use your knowledge of our consumer, understand that "DETAILS MAKE THE DIFFERENCE"
• Deliver something great; "WINNING IS A TEAM SPORT"
• Be clear and honest, "COMMUNICATING FOR IMPACT"

Explore SharkNinja on our social channels:

Instagram

LinkedIn

SharkNinja's Candidate Privacy Notice can be found here:

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]

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