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Location

Charlotte, NC | United States

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Job description

Are you looking for a home care job where you can make a difference in people’s lives? Do you want to work for a home care agency that genuinely cares about you? That’s where you can shine. We are proud to offer you the opportunity to pursue your passion at your own level, on a flexible schedule, and with the recognition and helps you need. Come work for us and see how BrightStar Care S. Charlotte (“BrightStar Care”) employees uphold A Higher Standard. What We Offer: At BrightStar Care we value each of our employees and care about their wellbeing. We strive to provide best-in-class benefits packages, including:

• Competitive Wages
• Weekly pay w/ direct deposit
• Quarterly Performance Bonus Program
• Insurance: * Medical
• Dental
• Vision
• Mileage Reimbursement for clinical / administrative positions
• Paid Time-Off (Personal/Vacation Days)
• Free Onboarding and On-going Training
• Part of a team with RN Oversight
• Employee referral bonus
• On-Call Bonus
• Home of 6 BrightStar Care Franchise Recognized Nurse of the Year and Caregiver of the Year
• Enterprise Champion for Quality 8 YEARS RUNNING!
• Joint Commission Accredited
• Every BrightStar Care location is independently owned and operated
• We promote from within
• Employee of the month
• Home Care Pulse Employer of Choice and Provider of Choice Recognitions
• Electronic, mobile time tracking and care notes, employees can easily clock in and out for work right from a mobile device. Online or offline
• Over 95% of BrightStar locations are Joint Commission accredited or in process!

Responsibilities: Recruiting:

• Work with the Franchise Owner and/or Branch Manager on recruiting planning meetings.
• Participate in Full Cycle Recruiting - recruiting and onboarding new candidates for our agency needs
• Lead the creation of a recruiting and interviewing plan for each open position.
• Efficiently and effectively fill open positions.
• Conduct regular follow-up with management to determine the effectiveness of recruiting plans and implementation.
• Research and recommend new sources for active and passive candidate recruiting.
• Build networks to find qualified passive candidates.
• Post openings in newspaper advertisements, with professional organizations, and in other position appropriate venues.
• Utilize the Internet for recruitment. This includes posting positions to appropriate Internet sources; research new ways of using the Internet for recruitment; use social and professional networking sites to identify and source candidates.
• Aid public relations in establishing a recognizable “employer of choice” reputation for the company, both internally and externally.
• Communicate with employees and field staff regularly to establish rapport, gauge morale, and source new candidate leads.
• Attend local professional meetings and membership development meetings.
• Maintain regular contact with possible future candidates.
• Coordinate recruiting initiatives.
• Attend career fairs for recruiting and company recognition.
• Give presentations, attend group meetings, and increase awareness of the company before and after career fairs.
• Review applicants to evaluate if they meet the position requirements.
• Conduct prescreening interviews.
• Maintain all pertinent applicant and interview data in the Applicant Tracking System (ATS)
• Performing reference and background checks for potential employees.
• Assist in writing and forwarding rejection letters.
• Assist in preparing and sending new employee orientation packages and on-boarding new hires.

Scheduling:

• Customer/client care – effectively manages the customer care procedures and serves as point of contact for client/customer relations.
• Scheduling and care coverage – supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime; ensures on-call phone and assigned staff are properly trained and available as needed.
• Billing and coding management
• Assists with the intake of new clients and informs potential clients of our services and reasons to utilize BrightStar over other agencies
• Assists in the development of organization goals and agency performance improvement activities
• Administers agency policies and procedures
• Assists the Director of Nursing with assessing the competency of staff to promote quality, continuity and safety of a client’s care
• Supervises, educates and coaches other field personnel, as directed by the Director of Nursing
• Provide information to be used for statistics, reports and records for purposes of evaluation and reporting of organization activities
• Assures proper maintenance of clinical records in compliance with local, state and federal laws
• Assures compliance with all local, state and federal laws

Requirements

• A bachelors degree is preferred or equivalent experience with a high school diploma
• Experience with recruiting (healthcare and medical staffing) and scheduling is preferred
• General knowledge of various employment laws and practices.
• Excellent interpersonal and coaching skills.
• Go-getter, self motivated qualities are preferred
• Skills in database management and record keeping.
• Ability to maintain the highly confidential nature of human resources work.
• Ability to travel for recruitment meetings, college visits, and career fairs and maintain a flexible work schedule.
• Excellent organizational skills.
• Gather and analyze information skillfully.
• One to two years of human resources experience required; one to two years of recruiting experience preferred.
• Professional in Human Resources (PHR) certification preferred.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class

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Salary