Yale University
Location
New Haven, CT | United States
Job description
1. Works closely with subject matter experts and client groups for projects or programs of a medium to large size to consult, conduct analysis, and identify business objectives and solutions. 2. Identifies core customer business issues and provides solution recommendations to address them. Develops necessary tools and workshops to successfully identify issues and evaluate recommendations. 3. Gathers, receives and interprets data, analyses, and reports. Develops reporting modules, ad-hoc reports, and related reporting tools. Conducts research, data gathering, data analysis, modeling, projecting and scenario analyses, with the aid of planning technology and databases. Develops and harnesses the data that is available to identify existing business issues and key drivers and develops solutions and initiatives. 4. Evaluates data gathered from multiple sources in order to support the issues, conclusions and recommendations. 5. Analyzes data with standard methods, interprets the results, and provides written summary and reporting of analysis. 6. Develops and validates queries for the successful extraction of appropriate data. 7. Develops and maintain documentations and libraries on key processes. 8. Ensures accuracy to maintain the high quality and integrity of information, data and databases. 9. Contributes to the development of unit and/or University plans and strategies. Researches, gathers data and provides recommendations. 10. Collaborates with key stakeholders and subject matter experts to establish the vision, analyze costs and benefits and support implementation. Ensures strategic and tactical plans are carried out. 11. Communicates effectively the perspective of business opportunities, needs, and risks. 12. May perform other duties as assigned.
Required Skill/ability 1: Knowledge of HR platforms- HCM and CRM systems (Workday, Salesforce) with proven usage to streamline processes and create efficiencies through these tools. Intermediate to advanced skills with MS Office Suite solutioning high level transactions and HR inquiries.
Required Skill/ability 2: Exceptional customer service focus and ability to work with a diverse range of stakeholders and leaders. Highly motivated team player with strong oral and written skills, anticipating the needs of clients, colleagues and solutioning through collaboration and engagement.
Required Skill/ability 3: Demonstrated excellence in critical and analytical thinking, ability to translate business plans, policies, and contractual obligations, making sound, independent decisions. Ability to handle confidential materials with complete discretion
Required Skill/ability 4: Ability to work in a high paced operations environment, with multiple deadlines, priorities, and projects. Project management skills related to business process optimization and implementing new work or enhancements with other stakeholders
Preferred Education: Experience working in HR Operations with one or more functional areas within HR (Employee Relations, Talent Acquisition, HRIS.) Experience with applications of Workday, Salesforce.
Work Week: Standard (M-F equal number of hours per day)
Posting Position Title: Business Analyst 1
University Job Title: HR Operations Analyst
Preferred Education, Experience and Skills: Experience working in HR Operations with one or more functional areas within HR (Employee Relations, Talent Acquisition, HRIS.) Experience with applications of Workday, Salesforce.
Bachelor's Degree. Four years of related experience or equivalent combination of education and experience.
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.
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