Advanced Energy
Location
Denver, CO | United States
Job description
Salesforce Administrator
ABOUT ADVANCED ENERGY
Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes. AE’s power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare. With engineering know-how and responsive service and support around the globe, the company builds collaborative partnerships to meet technology advances, propel growth for its customers and innovate the future of power. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado.
POSITION SUMMARY:
The Salesforce Administrator will maintain and optimize AE’s Salesforce environment, which includes Sales Cloud, Service Cloud, and Community Cloud. This role will work closely with the Lead Salesforce Architect, Offshore team, Integration team, Analytics Team, and Business teams to bridge the gap between business requirements and technical implementation.
RESPONSIBILITIES:
Develop and maintain custom applications within Salesforce to meet the evolving needs of the company
Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment
Demonstrated ability to drive projects to completion and deliver results on time
Leverage Salesforce flows and automation tools to streamline business processes and improve efficiency
Oversee the deployment pipeline and code repository, ensuring a smooth and controlled release process
Ensure compliance with internal audit controls by adhering to the organization’s change management process to develop and deploy system changes
Work with offshore team, providing guidance, support, and fostering collaboration
Conduct Agile ceremonies including daily standup calls
Collaborate with business stakeholders to understand and document enhancements required for Sales, Service, and Community Cloud
Effectively communicate technical concepts to non-technical stakeholders and translate business requirements into technical stories for development teams
Communicate system changes, modifications, and provide training materials to end users
Proactively identify and resolve integration issues between Salesforce and various other systems, including marketing platforms and the company's ERP
EXPERIENCE:
Essential:
3 - 5 years of experience as a Salesforce administrator, with a strong background in Sales Cloud, Service Cloud, and Community Cloud
2 - 4 years of experience with code repositories (GIT) and collaboration tools such as JIRA and Confluence
Proficiency in building custom applications in Salesforce
In-depth knowledge of Salesforce flows and automation tools
Experience in Data loading, migrations, and integrations
Strong analytical and problem-solving skills, with the ability to map business processes to technical solutions
Solid understanding of Salesforce configuration, customization, and data management best practice
Experience in working in multiple complex technology projects
Problem-solving ability to troubleshoot and resolve issues
Strong communication and documentation skills
Must be Certified Salesforce Administrator
Must have a Certified Sales cloud or service cloud Consultant
Preferred:
Strong leadership skills to effectively partner with a team of developers
Knowledge of SOX compliance and SOX controls in an IT environment
Experience in Marketo is a plus
Experience in Salesforce commerce cloud is a plus
Advanced Administrator, Platform App Builder, Community cloud certification are a plus
Agile certifications are a plus
EDUCATION:
COMPENSATION:
As required by multiple state pay transparency laws, Advanced Energy provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and specific office location. The range of starting pay for this role is $100,000 to $125,000 per year.
BENEFITS:
As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, and discounted Employee Stock Purchase Plan.
In addition to our competitive compensation practices, we offer a strong benefits package in each of the countries in which we operate. In the U.S., we offer a rich benefits package that includes:
Medical - 4 different health care plan options, dental, and vision
Short and long-term disability and life insurance
Health savings and flexible spending accounts
Generous paid time off starting at 4 weeks, 7 holidays and 3 floating holidays
8 hours of paid volunteer time off
8 weeks of paid parental leave for both Moms and Dads
Company matched 401(k)
Tuition reimbursement
Expanded mental health coverage and employee assistance programs
Other voluntary benefits include pet insurance, identify theft, legal assistance, critical illness, and voluntary accident insurance
Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities.
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