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Location

Alpharetta, GA | United States

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Job description

Job Title: Customer Service Representative IV

Location: 5405 Windward Pkwy, Alpharetta, GA 30004, United States

Duration: 12+ Months .

Job Description:

2 years minimum experience in Customer Service or direct to Patient Service

Proven customer or patient support experience or experience as a Customer Service or Patient Services Representative

Strong phone contact handling skills and excellent communication skills

Ability to multi-task, prioritize, and manage time effectively

Ability to independently problem solve and function well in a team atmosphere

Ability to walk through processes with patients

Thrives in fast-paced environment with the ability to adapt to change

High school diploma

Spanish (Written and verbal) Preferred

AA degree or actively pursuing a degree

Experience with SAP or another ERP software

Experience in Salesforce.com or other CRM software

Proficiency in Microsoft Outlook

Knowledgeable in Excel

Other Customer Service Skills (order services, logistics/shipping knowledge)

Advanced written, verbal communication skills, and interpersonal communication skills

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Job tags

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Salary