Collections Specialist

Location

Raleigh, NC | United States

Job description

Company Profile:

CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment.  For over 40 years, we’ve led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.

CaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania and Florida.

Summary:

We are seeking a Collections Specialist to work out of our corporate office in Raleigh. 

Responsibilities:

• Monitor accounts to identify outstanding customer invoices
• Find and contact customers to ask about their overdue payments
• Take actions to encourage timely payments of customer invoices
• Resolve billing and customer credit issues concerning short payments
• Update account stats records and collection efforts
• Report on collection activity and accounts receivable status

Qualifications

• Proven experience as a collection specialist or similar role
• Knowledge of billing procedures and collection techniques
• MUST know lien laws and have strong judgement
• Working knowledge of MS office products, Microsoft D365 a plus
• Ability to work in a fast paced work environment with high volume workload
• Comfortable working with targets
• Excellent written and verbal communication skills
• Problem-solving skills
• THIS IS NOT A REMOTE ROLE

Benefits:

• Paid holidays
• Paid time off (PTO) based upon tenure
• Medical, dental and vision insurance
• Disability & life insurance based upon election of medical insurance
• 401k with employer match
• Flexible spending account (FSA)
• Relocation assistance

Salary:

Competitive base salary with monthly bonus based on productivity and profits.

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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