*SECURITY - CROWD CONTROL SPECIALIST - $./hr

Location

Hollywood, FL | United States

Job description

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at  , call 800-937-0010  or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit   to see our full list of benefits! 

This position is responsible for making sure patrons are not acting aggressively or destructively, and to protect staff, property and equipment from damage. The ideal candidate must be able to determine what to do quickly before a situation gets out of control and use his/her problem-solving skills to resolve all issues.

Essential duties include, but are not limited to:

• Maintain orderliness and etiquette in all applicable vicinities.
• Observe for signs of crime or disorder and investigate disturbances.
• Quick response team in de-escalation of physical or verbal altercations.
• Act lawfully in direct defense of life or property.
• Face difficult situations, including physical and verbal altercations, shootings and theft.
• Escort unruly patrons outside of establishment when needed.
• Use problem-solving skills to handle disagreements and/or to resolve any problematic issues.
• Determined when situations warranted police intervention and cooperated with officers upon their arrival.
• Protect company’s property and staff by maintaining a safe and secure environment.
• Complete an incident report for any verbal or physical altercations, entry or attempted entry of terminated staff or unwelcome guests, accidents/injuries, or other.
• Respond and provide assistance to all “Code Red” (Officer needing assistance) radio transmissions.
• Other duties as assigned.

• High school diploma.
• 5 to 7 years of proven experience as a Bouncer or similar.
• Formal civilian-related security training is preferred.
• Refined crowd management and problem-solving abilities.
• Unrivaled observational and conflict management skills.
• Capacity to be stern, as required.
• Excellent verbal communication abilities.
• Physically agile with impeccable reflexes.
• Surveillance skills and detail orientation.
• Integrity and professionalism.
• Possess great physical stamina.

Work Environment:

• Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.
• Must be willing to work nights and weekends.
• While performing the duties of this job, the employee is frequently required to stand and/or walk around the property. The employee must frequently lift and/or move up to 70 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

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Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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