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ER Financial Counselor


Lee Health


Location

Fort Myers, FL | United States


Job description

Location: HealthPark Medical Center -9981 So HealthPark CircleFort Myers FL 33908

Department: Registration Services

Work Type: Part Time

Shift: Shift 2/2:00:00 PM to 10:30:00 PM

Minimum to Midpoint Pay Rate: $16.49 - $20.16 / hour

Summary

As a first point of access for Lee Memorial Health System customers this position completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity. It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication which occurs telephonically, in person, and bed-side in a direct clinical care setting. Requires extensive computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers. This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times.

Requirements

Educational Requirements

Degree/Diploma Obtained Program of Study Required/
Preferred
and/or
High School Diploma or Equivalent Required or

Additional Requirements

Post high school training or college preferred.

Experience Requirements

Minimum Years Required Area of Experience Required/
Preferred
and/or
1 Year Customer Service Required and
1 Year Healthcare Preferred or
1 Year Scheduling Preferred

Additional Requirements

Experience with Epic is a plus.

State of Florida Licensure Requirements

Licenses Required/
Preferred
and/or
Not Required

Certifications/Registration Requirements

Certificates/Registrations

Required/
Preferred

US:FL:Fort Myers


Job tags

Part timeShift work


Salary

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