OPERATIONS MANAGER

Location

Bronx, NY | United States

Job description

SUMMARY OF POSITION:

Patients gain immediate access to high-quality ambulatory surgery and subspecialty care in a convenient location off the Hutchinson River Parkway. The Hutchinson Campus is home to multiple specialties and services under one roof—and often on the same floor—which allows for greater physician collaboration, easier referrals, and joint consultations and shorter wait times.     

Responsibilities include supervision/direction of scheduling, registration/verification, data collection and front end processing (cash collection) of all patients. Resolve all operational issues and complaints to promote patient satisfaction.  Supervision of all patient registration includes: collection of demographic data and insurance information; cash collection and deposit preparation, including the coordination of payment arrangements and patient deferral policies for self-pay patients; data entry into clinical and billing systems; act as a patient advocate for patient concerns/waiting times. 

**This is a floater posiition will cover vacations and may rotate to multiple clinical practices based on operational needs.**

EDUCATION AND REQUIREMENTS:

• Associate's degree is prefered, high school diploma or equivalent coupled with five (5) years work experience (two of which should be managing a doctor's office/practice. High administrative management skills specific to ambulatory, hospital, health care setting and/or a health care regulatory agency.
• Experience managing a fast-paced, high volume practice is highly desirable.
• Strong written and verbal communication skills
• Demonstrated skill in working with and building high performing teams.
• Demonstrated experience in project management.
• Strong performance management and interpersonal skills
• Proficient in EPIC, Microsoft Office Outlook, Word, PowerPoint and Excel applications.
• Skilled in data analysis and development of comprehensive reports.

Department: Hutchinson Metro Center Bargaining Unit:  Non Union Campus:  HUTCH Employment Status:  Regular Full-Time Address: 1250 Waters Place, Bronx
Shift:  Day Scheduled Hours: 8:30 AM-5 PM Req ID: 217955 Salary Range/Pay Rate: $58,500.00- $70,000.00   

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click 

Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

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