Systems Analyst - Associate

Location

Harrisburg, PA | United States

Job description

UPMC is looking for a Systems Analyst Associate to join their team. This position will be Remote/Work from home however may require a few days ON-SITE a year, prefer local candidates in and around the area.

Description
Under the general direction of the management team and senior staff, this entry level position provides basic analytical and/or programming services, defining requirements, developing and/or maintaining computer applications/systems, and providing services to meet client IT and business needs.

Responsibilities:

• Data Confidentiality/Security: Maintain confidentiality of sensitive information at all times.
• Application Upgrades and Implementations: Responsible for activities related to application upgrades and implementations: review and validation of functionality and reporting of issues; identify new functionality and hardware requirements as assigned; ability to create test plans.
• Data Quality: Maintain data quality at all times.
• Report Writing/Analysis: Ability to write, analyze and make basic modifications to reports under the direction of more senior team members.
• Second and Third Level Support (Including Maintenance Activities)Ability to triage support issues and escalate accordingly. Partner with team members to trouble shoot support issues.
• Vendor Relationships: Interact with vendors (technical issues, project initiatives) under the direction of more experienced team members, as necessary.
• SDLC (System Development Life Cycle)Have a fundamental knowledge of the system/application development life cycle.
• Process Improvement: Review and validate existing processes.
• End User Training: Review and conduct gap analysis on existing training documentation. Partner with more experienced team members to observe end user training sessions.
• Documentation: Complete documentation/flow charting of system builds and maintain team’s existing documentation. Demonstrates the ability to extract and document customer/business requirements and needs for use by the enterprise architecture and engineering teams (network, system, and software), under the guidance of senior team members.
• Project Management: Contribute to project tasks and milestones typically under the direction of project manager/more experienced team members. Update all project management and time tracking tools accordingly.
• Communication: Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
• Self-Development: Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors
• System Integration: Responsible for individual assigned tasks and validation of testing with system integration. Ability to modify existing test plans.
• Interactions with Others: Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary.

Job tags

Salary

$28.01 - $43.6 per hour