Senior IT Analyst / £35,000 - £40,000 / Bristol
Job TitleSenior IT Analyst / £35,000 - £40,000 / Bristol
SectorIT
LocationBristol
TypePermanent
Salary£35000-£40000 10% Bonus, 25days Holiday and more
We have an exciting opportunity to join a lea...
What you will do in your working day
Main Responsibilities:
KPI’s:
Maintain Best in Class Customer Service Delivery
Maintain contractual service KPI’s
Maintain Focus Technology Solutions telephone standards to defined KPI’s
Utilise...
What you will do in your working day
Fault diagnosis on hardware and software, assist with the unified communications deployment
Be responsible for logging customer queries, escalating complex queries to Engineers
Communication both written...
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Who are we?
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...
Job Description
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