The Directorate of Nursing – Patient Experience Team is looking to recruit to the post of Patient Advice & Liaison Service (PALS) Officer.
This is an excellent opportunity for a motivated and dedicated individual to join our well established te...
Job Details
Are you a Complaints Officer with healthcare experience? Are you looking for a role within an acute trust? Do you live in the Kent Area ?
What you need?
Relevant Qualifications
Complaints Handling Experience
Case Mangement ...
The post holder provides support to the Complaints Manager, Patient Experience Matron and General Managers of all services as required in the management and co-ordination of the complaints process.
• Maintaining the Trust’s database on complaint...
For further details about this post, please see the attached job description and person specification. To support the provision of a personal, visible and accessible Customer serviceTo accurately record all contacts, interventions and outcomes onto t...
To contribute to the effective operation of the Trusts core business by receiving all patients and visitors and directing them to their correct destination. To promote a helpful and caring attitude within the Trust by ensuring all individual requirem...
KEY DUTIES To support individual patients, relatives and carers in order to obtain answers to queries and resolve problems and concerns quickly and efficiently which may be received from various sources. Be accessible with a visible presence in the T...
To support the Complaints & PALS Lead to ensure the Trust delivers a highly visible, efficient, effective and accessible Complaints, PALS & Interpreting service which provides advice, support, information and signposting services to patients, service...
This post forms part of the departmental senior leadership team responsible for the delivery of the Trust’s Quality Strategy and vision to ensure ‘Excellent Care for all’ through the delivery of safe, effective and high quality services, that ensu...
An exciting opportunity has arisen for an innovative, dynamic and highly motivated individual to join our established Complaints and PALS Team within the wider Patient Advice and Customer Experience (PACE) team, you will have the opportunity to wo...
Permanent employment
Full time
Local area
Immediate start
Live in
Sunday
Romford, Greater London
Barking Havering and Redbridge University Hospitals NHS Trus...
Our Governance team has a wonderful opportunity to join our supportive and friendly team as a Senior Administration Officer who will ensure delivery of a comprehensive and effective administration service to clinical personnel.
You will be requ...
Full time
Local area
Flexible hours
Southend on Sea, Essex
Southend University Hospital NHS Trust
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