NHS Jobs
Location
Leamington Spa, Warwickshire | United Kingdom
Job description
The candidate key responsibilities: (this list is not exhaustive) Answering Pharmacy and Surgery phone lines Coordinating and adding clinical sessions to EMIS Cascading upcoming annual leave and absence of the Hub Team to member practices Able to build relationships with ARRS staff, service users and allied professionals in member practices; to help identify patients who could be referred to other health care professionals within the PCN to help improve PCN efficiencies. Triage requests and queries from phone calls to the team. Manage care home inbox and coordinate workflow within the team Manage prescribing hub email inbox including triage of work to appropriate team member. Coordinating the receipt of shared care agreements or SIDC's from secondary care Coordinating new patients EMIS online proxy forms and registrations for care homes. Sending out hub communications to homes, pharmacies and surgeries (bank holidays, PLT, news blast for urgent matters). Collation and management of shared documents on the appropriate platform ensuring the latest versions are available and are made available in a timely manner. Creation of EMIS patient searches to support the coordination of project work across the medicines management team. Liaising with pharmacies to ensure safe, cost effective ordering of medications to reduce waste. Provide coordination and navigation to patients across the PCN requiring medication support through triage or signposting to the correct pharmacy service. Support patients with their understanding of the pharmacy services provided by the Medicines Management Team. Work closely with the Frailty and Medicines Management teams to assist with Nursing and Residential ward rounds. Support patients to utilise decision aids and tools in preparation for a shared decision-making conversation. Help people to manage their needs through answering queries, signposting to available services, and ensuring that people have good quality written or verbal information to help them make choices about their care. Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches, and other primary care professionals across the PCN. Explore and assist people to access personal health budgets where appropriate including providing information on both local and national projects for example sustainability and improvement projects in place. Holistically bring together all of a persons identified care and support needs, and explore options to meet these using all available services and resources.
Job tags
Salary
£25.11k - £28.35k per annum
