Location
Newcastle upon Tyne | United Kingdom
Job description
Our client is looking for Motor Claims Handlers to join their Company in North Shields. Candidates must have a minimum of 2 years of experience handling Motor Personal Injury or Third Party or Theft or Credit Hire Claims in a UK based Insurance Company.
Responsibilities
- Negotiating claims through to closure to obtain optimum settlement in accordance with individual KPIs, IASA requirements and statutory limits.
- Managing inbound and outbound telephone calls from policyholders and third party’s to assist in swift closure of claims and to reduce any unnecessary costs of the claim
- Receiving notification of new Claims and contacting policyholders where necessary to obtain any further information to assist liability decision.
- Handling your own portfolio of claims using “chase”/diary system to ensure claims are closed at the earliest possible time and in cost effective way.
- Effective use of outside agents where appropriate to assist in obtaining optimum settlement of claim. Ensuring that reserves and other recordable information on the claims system are accurate and up to date at all times in accordance with the IASA.
Qualifications - High school diploma or equivalent required
- Previous experience in claims processing or related field is essential
- Strong organisational skills with the ability to prioritise tasks and meet deadlines
- Excellent attention to detail and accuracy in data entry and documentation
- Proficient in using computer systems and software for data entry and record keeping
- Strong communication skills, both written and verbal
- Ability to work independently as well as collaboratively in a team environment
- Knowledge of insurance terminology and procedures is an advantage
Job tags
Salary
