Liverpool University Hospitals
Location
Liverpool | United Kingdom
Job description
An exciting opportunity has become available for an experienced Band 3 secretary/data administrator to join Clinical Haematology Liverpool Care Group, based at the Royal Liverpool Hospital.
The post holder will work closely with the Care Group Management Team and be responsible for delivery of a highly efficient and effective clerical support.
We are looking for someone who is proactive, with excellent interpersonal, organisational and communication skills to engage with patients and staff within and outside the Trust. The successful candidate should preferably have experience of working within an admin team in an NHS setting and have proficient keyboard skills and evidence of audio transcription experience. Knowledge of medical terminology would be an advantage.
We are looking for someone who is hardworking, flexible and is a good team player to join our friendly Haematology Team on a permanent, full-time basis.
To provide a comprehensive administration/audio typing service in dealing effectively and efficiently with processing of daily workloads within optimal key performance deadlines. To provide support to Data Manager with retrieval of clinical information from patient information systems and data entry.
Liverpool University Hospitals NHS Foundation Trust consists of Aintree University Hospital, The Royal Liverpool University Hospital, Broadgreen Hospital and Liverpool University Dental Hospital. We serve a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the Northwest region and beyond.
Our organisation has a combined workforce of more than 13,000 staff, making it one of the largest employers in the region. It also has a successful Volunteers scheme, with more than 900 volunteers providing support in a variety of roles.
In its most recent inspection, the Care Quality Commission gave our Trust an overall rating of Requires Improvement.
1. Type dictation from audio transcription of clinical correspondence and
documentation.
2. Quality check documentation completed in clinical administration support.
3. Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly.
4. Complete any tertiary referrals to external Trusts and ensure these are
completed on the PAS system. Keep track of referrals to ensure patient is
promptly reviewed. Check that follow up appointments are arranged in
conjunction with patient pathway.
5. Mentor, train and supervise relevant junior staff as required.
6. Deal appropriately with concerns from staff in line with Trust policy.
7. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.
8. Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct.
9. Ensure all letters and discharge summaries are copied to the appropriate
professionals, including patients.
10. Ensure efficient audit processes in place concerning correspondence to
ensure quality levels maintained and rectify accordingly.
11. Take minutes of meetings, circulating to relevant groups.
12. Obtain information as requested by line manager.
13. Attend appropriate training, meetings and education sessions when required
14. Work with managers to review working practices, ways of working and find solutions to problems
15. Work with managers to improve quality and range of services, with resources being managed according to agreed policies and procedures.
16. Organise and order stationery as appropriate.
17. Ensure all mandatory training is up to date and report accordingly.
18. Record and input data onto databases and systems as appropriate.
19. Be able to work as part of a team, promote effective flows in the department to cover leave to ensure the office runs smoothly.
20. General office duties, including incoming and outgoing mail, e-mail, fax,
photocopying. Participate in housekeeping of office environment.
* Any other duties required by line manager
Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months’ of their 18th birthday.
The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.
The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.
Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £18+£5 (standard disclosure) or £38+£5 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment.
From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults’ policy and comply with the Local Safeguarding Children and Adult Board procedures.
Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.
All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.
As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.
If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
Please note: new entrants to the NHS will commence on the first paypoint of the relevant band.
Job tags
Salary
£22.82k - £24.34k per annum
