Administrator - (Directly Provided Services)

Location

Burgess Hill | United Kingdom

Job description

West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents. If you are thinking why join West Sussex there is a supportive culture that is second to none. Employees are genuinely valued, respected and there is an emphasis on work life balance. This role is based in our Burnside Day Opportunity Hub and may be required to cover in other offices in the county e.g. Horsham, Hybrid working arrangements can also be considered.

About The Job

Salary: £24,294 to £24,702 per annum
Working Pattern: Full time, 37 hours per week
Contract Length: Permanent
Location: Hybrid working - Office base is Burnside Day Opportunity hub, Burgess Hill - please note the role requires occasional travel across the county.

You will need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport. Pool cars and pool bikes available.

About you

• Are you passionate about providing quality administrative support?
• Do you want to #BeTheDifference?
• Are you a team player?

We are looking for a self-motivated, collaborative Administrator (known internally as Embedded Co-ordinator) to join our welcoming and supportive Directly Provided Services. If you are a detail-orientated and proactive individual who can handle multiple tasks with ease then you may be the person we are looking for.

This role provides essential support to take the administration tasks away from our busy professionals across the service so they can focus on making a positive difference in people's lives.

To succeed in this role, you need to be confident in using IT packages especially Microsoft Excel, Word, and Outlook. Experience in the use of SharePoint would be an advantage. To support communication across different teams; experience in using Skype and Microsoft Teams is helpful. This is a role where you'll have the chance to really exercise your strength in administration through tasks such as diary management, correspondence via email and letters, organisation and communicating effectively. You will need to be able to work with discretion and confidential information and have the ability to meet deadlines.

If you thrive on a fast-paced administration role with varied competing demands and deadlines, then we would welcome an application from you. To learn more about DPS have a look at our dedicated Careers in adults' residential services, day opportunities and shared lives webpage to learn more about the difference you can make!

Key Skills (these are the short-listing criteria):

• Able to organise and manage self to meet deadlines, be self-aware and able to respond constructively to situations, balancing competing demands and recognising when to seek help appropriately. To take responsibility for own performance and to be proactive in relation to own work and professional development.
• Experienced & confident in managing invoice payments, purchase orders and data analysis.
• Working in partnership with colleagues and a variety of internal and external partners to deliver the most effective service.
• Communicate clearly and effectively in both written and oral format, including the ability to negotiate and influence others to secure desired outcomes.
• Providing guidance and advice to all enquiries in a timely manner. Taking ownership of enquiries and providing proactive feedback on progress and outcomes ensuring contacts are escalated if appropriate.
• Highly accurate IT and keyboard skills, including Word, Excel and PowerPoint and be adept and proactive at picking up new technologies quickly.
• Effective and proactive diary management, (re)prioritisation and booking of meetings, events etc, liaison with colleagues, partners, and customers to manage expectations effectively and provide a positive interaction with/for the Assistant Director(s) and Directorate.

Qualifications/ experience

Please refer to the attached job description for a full list of required Qualifications or Experience required for this role.

Rewards & Benefits

Our values and support for one another is intrinsic to everything we do and will be a key priority within the assessment for this post. We care hugely about wellbeing, allowing time for a good work/life balance, and developing our team to be the best they can be. Alongside this, we also offer the below benefits:

• 25 days annual leave + bank holidays with the ability to buy additional leave annually.
• Access to a generous, defined benefit pension scheme
• Ability to apply for a Blue Light Card
• Training and development opportunities, including coaching and apprenticeships.

For a full list of the benefits on offer can be found on our Rewards and Benefits page.

How to Apply

Upload your CV and complete the application explaining the key skills listed on the Job Description and experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.

Job tags

Salary

£24.29k - £24.7k per annum