Functional Consultant

Location

London | United Kingdom

Job description

A big hello from the team at Compuco!

At Compuco we empower socially responsible organisations with the digital tools they need to build a better world.

We work with charities across their digital stack helping them to rebuild their processes using flexible open-source tools. We help organisations reimagine the way they work so they can focus on impact.

We’re on the lookout for an exceptional Functional Consultant to join our growing team.  Your role will be to act as the functionality expert for the CRM and Website products that we work with, working with the clients to understand their business processes and to perform solution design.

You will run discovery workshops with clients, following our implementation process to gather their requirements. Using your extensive knowledge of the products and by working with the product team you will ideate solutions redesigning client organisations workflows into efficient processes with the technology to support them. Once approved you will be hands on configuring and customising the solutions whilst also working closely with our product teams to implement new features.

We’re a very process-driven team and constantly seek to develop and refine the way we work to ensure that we continue to deliver the highest quality service to our clients and to the sector as a whole.  We’re looking for someone with a “can do” attitude to join our growing team.

As a distributed company with an HQ in London and team members from all around the world, one of the things that make working at Compuco special is the chance to meet and learn from people from an amazing array of nationalities and cultures. We’re extremely proud of the way we work and the open culture we’ve developed.

Key responsibilities:

• Running discovery workshops with clients to understand business processes and their needs
• Documenting workshop outcomes in the form of client deliverables including business process maps and functional requirements specifications
• Ideating solutions to business process 
• Configuring sites and CRM based on specification
• Performing client demonstrations of configured functionality to gather feedback
• Contribute to overall product development backlog by providing feedback on areas that can be improved to meet client needs

Experience sought:

• 3+ years experience delivering digital projects including websites
• A compulsive list maker, organiser and executer
• Previous experience working in a digital agency is a bonus
• The ability to grasp concepts quickly
• Someone who loves technical challenges

What we value in this role:

• You love the challenge of making complex things simple
• You can convey complex concepts clearly to other team members
• You’re someone who likes to implement processes and ensure they are followed
• You seek to learn from others as well as share your knowledge and experience
• Great attention to detail
• Can do / Make it happen attitude

Type:Permanent

Location:Hybrid working (office based in Shoreditch, London) or Fully Remote

Compuco is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, citizenship or disability.

How to apply

If you think this is the role for you, please send your CV through to us with a short covering statement explaining what caught your interest and why you think you'll fit in.

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Salary