Service Technician / Delivery Driver (hospital beds and mattresses)
Location
Wales | United Kingdom
Job description
Service Technician / Delivery Driver (hospital beds and mattresses)
South and West Wales
About Us
Established in 2010, Medstrom are a market leading provider of medical devices services to the NHS and other caregiving facilities with a strong reputation for providing a reliable, dedicated and trusted service to our partners.
As an Employee Ownership Trust (EOT) we have independence in the market which is unlike any other company in the industry and through continued growth we can offer great opportunities for you to develop with our business, which we call the “Medstrom family”.
We are looking for a dedicated Service Technician / Delivery Driver to cover South and West Wales working Sunday to Thursday.
Would suit a confident driver who can provide excellent service to our valued customers.
The Benefits
- Competitive basic salary of £22,000, with an estimated potential earning of approx. £25,000 with on-call payments
- Additional on-call payments
- Contributory pension scheme
- 33 days’ holiday including Bank Holidays
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company
- Discounts and cashback on shopping, supermarkets and holidays as part of our rewards scheme
- Salary Sacrifice Schemes including Cycle to Work
- Full induction with great training and support from dedicated team members
- Receive a “treat” on your birthday
The Role
On completion of your training, as a Driver / Service Technician, you’ll be tasked with ensuring effective, timely and efficient delivery of products to customer sites, first line fault service visits and repairs against specific service level agreements. You will also undertake planned preventative maintenance activities, field modifications and provide support to customers for the products under contract with Medstrom. All activities are recorded via our job management system.
Main responsibilities of the role:
- Deliver clean, ready-to-use products to and around customer sites
- Collect products after use and return to the service location for decontamination
- Disinfect, function check, repair and electrical-safety test products
- Complete records of testing, delivery and collection
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment
Hours of work: 37.5 per week Sunday to Thursday 10am - 6pm
You will also be required to participate in an out of hours on-call rota (once trained) to support the team and the customer, which covers weekends. This is subject to additional on-call payments.
About You
To join us as a Service Technician / Driver, ideally you will need to have or be willing to develop the following.
Qualifications and experience requirements:
- Mechanical or electrical background desirable, but not essential as full training will be provided
- Experience of delivery driving and planning routes would be desirable
- Full UK Driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring of these vehicles will be provided where required)
Personal Requirements:
- A proactive, ‘can-do’ attitude
- Excellent customer service and communication skills
- Ability to work under own initiative, and follow procedures to achieve deadlines
- Basic PC skills to include email and MS Office
- DBS Checked (or the willingness to complete one)
Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Job tags
Salary
