EPR Technical Analyst | Calderdale and Huddersfield NHS Foundation Trust
Calderdale & Huddersfield NHS Foundation Trust
Location
Elland, West Yorkshire | United Kingdom
Job description
Calderdale & Huddersfield NHS Foundation Trust and Bradford Teaching Hospitals NHS Foundation Trusts have a shared instance of Cerner Millennium Electronic Patient Record. Cerner is market leading EPR and has revolutionised the way in which we all work by using technology to improve quality & patient safety, this in turn helps to provide the future of 'excellence in patient care' at both Trusts.
The role is a key part of our technical team and will report to the Integration Architect and work alongside other members of the technical team as well as the broader EPR team. It is an exciting time to join as the role will be involved in innovative development projects and a large rollout to a third regional Trust.
• Assisting the Integration Architect with overall domain management for Millennium EPR for both Acute Trusts.
• Responsible for daily, weekly and monthly compliance checks against the Cerner Millennium recommended compliance rate against patches/fixes and updates
• Responsible for software and its maintenance which enables colleagues to use the system and to ensure its optimum performance i.e. reviewing interfaces and Ops job etc.
• the work pattern can be unpredictable during maintenance, upgrades and unforeseen outages which can require prolonged periods of concentrating to provide a prompt support process and return to optimum system running
• To be a lead specialist in the Technical Elements of the Cerner Millennium EPR; performing daily maintenance and providing regular peer support to others in the EPR team
We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS – yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members – patients, staff and the local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.
• Maintaining a good level of system compliance. This covers performance checks (ensuring all purges and operational jobs are running successfully to maintain optimal performance of the back-end database) along with solution checks (to ensure each solution meets supplier requirements and to take independent action to resolve any failures) . The system is measured against supplier metrics to give a domain rating. Failed checks offer guidance on how to fix the issue.
• Working with colleagues at both trusts to ensure system access is secure and fit for purpose and that roles are maintained and/or adapted to keep up with an evolving workforce (new clinical roles are developing all the time and new ways of working are being agreed). This is to ensure appropriate security, minimise data governance breaches and ensure operation within professional guidelines).
• Building up an understanding of areas of work undertaken by the other roles within the technical team (as outlined below).
• Clinical Systems Interfaces in the Trust Integration Engine. This includes general interface monitoring, management, troubleshooting and resolution alongside the Integration Specialist and provision for new projects/clinical systems that require additional interfacing.
• Keeping up to date with new interface technologies e.g. FHIR (Fast Healthcare Interoperability Resources), CCL (Cerner Custom Language) and MPage development.
• Gaining an understanding of the Cerner data model and how that be applied to custom development. This is working with the current CCL/MPage developer to build in resilience.
• Maintaining an established working partnership with the supplier (Oracle Cerner).
• To be available when needed to work out of hours when Cerner are carrying out maintenance work. This will involve troubleshooting testing and validating to ensure no negative impact on the overall Domain/System.
• There may be potential to work as part of an on-call function.
• To offer resilience for the technical team as required.ie deputising for the Integration Architect and being proficient in all areas of interfacing and development undertaken by the broader Technical Team.
• Provide support and advice to colleagues within the wider EPR back office team.
• To undertake any training necessary for the safe and efficient performance of duties. and provide support and training within the peer group.
• Investigate, diagnose, resolve complicated/complex queries made of several components, where there are several options; analyses user requirements which may require configuration of software and solutions. Examples of this include the analysis of upgrading and/or maintaining components and packages for the joint EPR, assessing organisational and clinical impact by engaging relevant stakeholders choosing the most appropriate solution
• Plan and organise straightforward activities, some ongoing; Plan and organise complex activities or programmes, requiring regular checking and adjustment.to ensure the system provides optimal performance.
This advert closes on Monday 11 Mar 2024
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