Location
Bromley, Greater London | United Kingdom
Job description
Bluebird Care is the UK’s leading provider of privately funded Care at Home. An opportunity has arisen for an experienced Supervisor to join our Live-in Care team operating across our 3 franchise territories, covering the London Boroughs of Lewisham, Southwark, Bromley, and Sevenoaks (Kent).
Overview of Role & Responsibilities
- Respond professionally to new enquiries assigned to you
- Carry out assessments of potential new customers’ needs; conduct risk assessments; write and review Care Plans
- Ensure that Care is being delivered to a consistently high standard in adherence to agreed Care Plans and Bluebird Care’s policies and procedures
- Respond swiftly to any requested changes to Care Plans, or when changes in needs become apparent
- Ensure that any concerns, complaints or identified training needs are reported back to the Registered Manager; participate in any investigations as directed and ensure that any resulting action points are implemented
- Ensure that Live-in Care Assistants feel well-supported; play a proactive role in mentoring less experienced members of staff
- Ensure that Care Assistants have appropriate information and guidance to provide the care and support agreed in the Care Plan safely and effectively
- Where necessary, help plan the schedule of Live-in Care rosters, which are usually set 3 months in advance
- Ensure that Live-in Care Assistants are aware of their individual schedules, the travel arrangements and when to arrive at the beginning of each placement for the handover from the outgoing carer
- Take part in the out-of-hours emergency on-call rota
We are looking for someone who has:
- Minimum 5 years’ experience in Health & Social Care
- Strong interpersonal and time-management skills
- Hold a QCF in Health & Social Care Level 2, 3 or above or working towards
- You will also need to be a car driver who's prepared to travel in order to work across our 3 offices according to a weekly schedule under the direction of the Live-in Care Manager.
- Experience in a supervisory or similar role, knowledge of care plans and Health & Social Care Legislation
- Lives ideally within a 30min drive of the London Borough of Bromley
21 days holiday plus 8 bank holidays
Holiday accruement for length of service
Pension & Bonus Scheme
Job tags
Salary
