Customer Service Administrator (7 Months FTC)

Location

Woking, Surrey | United Kingdom

Job description

Customer Service Administrator (7 Months FTC)

Woking -Free Parking

£27-28k Plus 25 days holiday, Flextime, Opportunity to attend incredible events!

Monday -Friday start times: 8am - 10am Finish Times: 4.30pm - 6.30pm

(This role will require evening and occasional weekend work )

An amazing opportunity to join an exciting organisation though one of their busiest periods!

We are looking for a confident Customer Service Administrator to join the dynamic team.

In your new role you will be establishing and maintain relationships with registered volunteers through regular communication via phone and email. Foster rapport, address queries promptly, and provide ongoing support to both existing and new volunteers.

Sounds interesting? what will my duties be??..

• Help manage the volunteer enrolment process, ensuring everything runs seamlessly from start to finish.


• Get hands-on with the production and packaging of essential volunteer materials, ensuring everything is ready for the events.


• Assist in setting up and executing the volunteer process during the events, ensuring smooth operations and addressing any issues as they arise.


• Maintain accurate and comprehensive records of all volunteer-related documents.


• Keep the CRM database up to date with the latest information at all times.

Requirements:

• Strong administrative skills with great attention to detail.


• Excellent written and verbal communication skills are essential for daily interactions with volunteers, supporters, and organisations.


• Proficiency in Microsoft Office applications (Word, Excel, Outlook). Intermediate understanding of Excel, including basic formulas.


• Experience with CRM databases

If this opportunity excites you the apply today! If you know someone who may be suitable, please pass on their details or encourage them to apply!

Click on the apply button or contact Annie Hollidge for more information on the role at [email protected].

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job tags

Salary

£27k - £28k per annum