Senior Insurance Officer

Location

Uxbridge, Greater London | United Kingdom

Job description

Job Category : Financial
Location : London Borough of Hillingdon, Uxbridge
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £22.00

ROLE PURPOSE:

The Insurance team provides a support service to all Council services with the aim of minimising the Council’s exposure to financial loss and liability. The team is responsible for developing and implementing an active operational risk management programme across all Council services and at all levels, coupled with the provision of appropriate insurance cover.

This post can at times be under significant time pressures which need to be managed effectively; externally from claimants solicitors, the Council’s Insurers and the Courts, and internally to obtain prompt co-operation and information from service managers.

A significant part of the work of the team is affected by reforms to the Civil Justice System (the ‘Woolf’ reforms) which lay down strict time limits for filing defences and supplying supporting evidence. The deadlines are tight which means that significant cost can fall to the Council, including fines imposed by the court as well as compromising the Council’s defences, if the right quality and quantity of work is not achieved in line with the statutory timetable.

The main duties of the Senior Insurance Officer posts are to administer and manage insurance policies, records and claims alongside processing information on incidents involving real or potential financial loss to the Council. This involves considerable contact with other Council services, insurers, loss adjusters, solicitors and with members of the public, which can be in writing, by telephone and in person. The duties will also involve regular computer input and analysis of claims information.

EXPERIENCE
Experience of processing complex, technical insurance claims within a busy insurance team.
Experience of operating in a team required to adhere to the relevant professional insurance standards.
Experience of dealing with signifcant insurance tenders and renewals
Experience of building strong working relationships with a range of key stakeholders in an insurance environment, including senior managers.
Experience of improving the proficiency, effectiveness and quality of insurance services provided to customers/clients.
Experience of implementing change and improvement initiatives in an insurance team.
Relevant Local Government experience.

QUALIFICATIONS
Degree qualification or equivalent experience
Relevant professional qualification (i.e. CII, Diploma, Advanced Diploma, etc.) and / or equivalent experience
Demonstrable Continuing Professional Development

Job tags

Salary