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Location

Canterbury, Kent | United Kingdom

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Job description

About the role

It's an exciting time at AXA, with significant investment planned in all UK&I businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. As part of this, we're looking for talented individuals to join the Claims Supply Chain team.

As Claims Supply Chain Executive, you'll be responsible for the performance management of all allocated claims suppliers to ensure delivery of agreed service targets within Operational areas.

At AXA we work smart, this role is non-office based meaning you can predominantly work from home or if in a field based role, you'll travel to visit offices or client sites as required.

What you'll be doing:

• Become a Claims Supply Chain expert acting as the conduit between Supply Chain, Operations and suppliers.
• Collect business requirements in relation to service expectations from suppliers.
• Set up and conduct reviews with suppliers, targeting any service issues and documenting agreed actions.
• Act as the escalation point for operational queries relating to suppliers' service delivery.
• Work with the Supply Chain Manager to share performance data and support supplier development strategies.
• Take responsibility for on-boarding new suppliers. Including the communications plan, access to systems and access to appropriate guidance.
• Support the development of supplier relationships by ensuring on time payments and mitigate late payments.
• Develop and monitor feedback mechanisms to assist in assessing supplier performance.
• Benchmark and analyse supplier performance to encourage continuous improvement.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.

About you

What we’re looking for:

• ACII and/or equivalent business degree qualification.
• Previous experience within the Claims function is preferable.
• Knowledge of the supply market and claims processes, Motor Claims preferable.
• Ability to influence people and situations in order to achieve optimum results.
• Working knowledge of business strategy and operational business plans.
• Excellent relationship management skills.
• Great networking skills.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary dependent on experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• 25 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• AXA employee discounts
• Gym benefits

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long term health condition or disability and require reasonable adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [email protected].

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About AXA

AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We’re currently making our biggest ever investment to develop the expertise and skills we need to be the best. We’re a vibrant community where everyone is supported to learn, develop, and take ownership of their work.

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Job tags

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Salary