1st Line Support

Location

Stirling | United Kingdom

Job description

In this role you will be working closely with the IT Manager and Senior IT Technicians, and you will be rewarded with a salary of up to £28,273 per anum, 35 days annual leave, Life Assurance an excellent pension plus additional excellent benefits. This role is Hybrid - 2 days in the office and 3 days from home.

• Provide 1st line technical support to team members.
  
• Handle and resolve IT related queries and issues.
  
• Ensure the functionality and efficiency of computer systems.
  
• Report on any unresolved issues to the 2nd line of support.
  
• Maintain records of software licences.
  
• Set up new users' accounts and profiles.
  
• Conduct regular system checks for security purposes.
  

Job tags

Salary

£25k - £28.27k per annum