Flannels
Location
Brighton, East Sussex | United Kingdom
Job description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.
We are dedicated to creating a world-class retail experience, for all of our people and all of our partners. Our commitment to excellence is unwavering, and our store managers play a pivotal role in bringing this vision to life.
Fearless Leadership: Lead by example and inspire your team to provide a world-class luxury shopping experience. Demonstrate an unwavering commitment to excellence and an ability to navigate challenges with courage and grace.
Ensure all members of the team have the tools and knowledge to deliver the key business objectives
Strategic Vision: Develop and execute a strategic plan to drive the store's growth and profitability while staying relevant in the ever-evolving luxury fashion market.
Maximise turnover to exceed required targets and identify opportunities to continually improve performance
Develop and implement sales strategies to achieve and exceed store sales targets, including upselling and cross-selling opportunities.
Team Building: Recruit, train, and mentor a team of dedicated sales managers who are not only knowledgeable about our products but also embody the luxury lifestyle we represent.
Manage and motivate the performance of the team to ensure sales targets are met and exceeded. Upskill and mentor a team of managers to deliver results and drive business objectives
Customer-Centric Approach: Foster a customer-focused environment where exceptional service is a top priority. Encourage your team to build and maintain strong client relationships.
Brand Ambassador:
Be the face of Flannels in the local area, fostering partnerships and collaborations that enhance our brand's relevance.
Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
Collaborate with the visual merchandising team to ensure the store's presentation is aligned with our brand's vision
Inventory Management: Oversee inventory control, including stock levels, replenishment, and loss prevention, to ensure the store maintains the highest standards of luxury retail.
Reporting and Analysis: Regularly analyse sales performance, customer feedback, and market trends to make data-driven decisions and adjust strategies as necessary.
Budget Management: Manage the store's budget effectively, including payroll and budget controls
Personal qualities
Job tags
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