Deputy Care Manager

Right at Home UK

Location

Oxford, Oxfordshire | United Kingdom

Job description

• Competitive salary – £28,000-£32,000• A generous performance-based bonus structure• Awarded Top 20 Home Care Group• CQC "Outstanding" rated service

Are you a Deputy Care Manager, Field Care Supervisor or Care Coordinator looking for the next step in your career?

Are you ambitious and a natural leader?

This is a fantastic opportunity to be part of something special. Right at Home are recruiting for an ambitious, driven and caring Deputy Care Manager for our CQC “OUTSTANDING” rated office in Oxford to manage, develop and grow the business.

Right at Home is trusted by generations. Our network of local offices around the UK work tirelessly to deliver on our promises. For us it’s not just about providing a service, it’s about building valuable relationships with everyone we work with.

Why join Right at Home Oxford?

Competitive salary – £28,000-£32,000 (depending on experienced)
A generous performance-based bonus structure
Right at Home network awarded Workbuzz 5 Star Employer Status
Awarded Top 20 Home Care Group
Ongoing support – we value our Care Managers and offer a full support system, ongoing training to enhance skills and business knowledge as well as dedicated compliance support to achieve outstanding CQC reports.
A voice – regular Care Manager Forums to share ideas, challenges and ensure your needs are being met.

As the Deputy Care Manager, you will play an instrumental part in building on the success of our established office. You will be a fundamental pillar in the overall smooth running of the operation and day to day business, working alongside our franchise owner and an amazing team of care co-ordinators, senior care givers and care givers.

Responsibilities of the Deputy Care Manager include:

Provide leadership, management and the highest level of support to the Team, to ensure the very best outcomes in everything they do.
Ability to take ownership of achieving the highest levels of compliance with regards to regulations, laws, quality standards & policies, ensuring they achieve a minimum of a “Good” CQC inspection.
Accountable for the Health & Safety of staff and clients; ensuring relevant policies and procedures are followed at all times providing a safe working environment.
Ensure consistent application of policies, procedures and approved practice, promoting business aims and values.
Continually review and improve processes to ensure the most effective and efficient service is being delivered to all clients.
Ability to identify and recruit high quality care assistants, implement excellent training and maintain high retention ratios.
Ensure the provision of staﬀ training is implemented and the delivery of very high-quality care services, to vulnerable people living in their own home, is achieved consistently.
Ability to ensure scheduling is eﬀectively designed so that care assistants deliver the allocated care to the client.
To take ownership of quality assurance and governance through scheduled Spot Checks, Service Reviews, Internal Audits and Annual Surveys.
Ability to complete and continuously improve the Assessments, Risk Assessments and Support Plans to ensure the outcome of the client is achieved and the customers’ expectations are exceeded by going the extra mile.
Take responsibility for ensuring the emergency on-call mobile phone is covered outside normal oﬃce hours, including holding the phone as part of the on-call rota.
To be aware of Key Performance Indicators and to accurately record and report statistics to the Director as appropriate.
Ad hoc duties to support the Registered Manager and Director, as and when required, to meet the needs of the business including covering Carer duties when necessary.
To be a key figure in ensuring the business grows sustainably but in line with commercial targets.

Qualifications and Experience

Hold, or be working towards, QCF Level 5 qualification in Social Care
In depth understanding of CQC assessment criteria for Good and Outstanding scores
Junior management experience of service provision in the care industry

If you have experience as a Deputy Manager, Care Manager, NHS Deputy Ward Manager or Unit Manager we would love to hear from you. However, if you do not have care manager experience, we provide full training and encourage candidates from care roles to apply, for example: Senior Team Leader, Team Leaders, Field Care Supervisor or Senior Care Assistant. This could be your new career, with the full support and training. Anything is possible if you put your head and heart into it.

We take great pride in developing our team. If successful, you will have access to an outstanding support network to allow you to grow and reach your full potential.

Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics.

Competitive hourly rates plus mileage and additional benefits.

Training and Support

With fun and interactive employee training, regular 1-1 support and access to a real career pathway... the sky's the limit!

Feel Valued and Appreciated

We know that our CareGivers are the face of the company, so we ensure that we value our team – supporting them and helping them develop as well as recognising the amazing work they do!

Do you want real career progression and the opportunity to grow?

We believe in supporting all of our employees to be the best that they can be! The sky’s the limit at Right at Home, whether you need practical experience to help you with your studies or you want to progress into management, we are happy to help!

About Right at Home UK

Right at Home UK is one of the world’s most trusted care companies. Through its global network of over 600 locally owned and operated offices it helps thousands of people every day to continue living happily and independently in their own homes.

The personal choices of our Clientsare at the forefront of the care we provide, and our care is “outcome focussed” meaning that we support Clientsto achieve what they want – whether that be the ability towalk unaided to the bottom of the garden or go dancing and swimming.

Founded in 2010

The Office Team · Oxford