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Telephonist


NHS Jobs


Location

Prescot, Merseyside | United Kingdom


Job description

To facilitate all incoming and outgoing telephone calls using a cisco unified Arc Pro attendant console computerised switchboard To provide a full service whilst ensuring that the switchboard equipment is not left unattended during the post holder(s) shift To use technology and co-operate in the introduction of technological developments To update directory user database as and when required To operate all relevant emergency procedures, to include terrorist or bomb threat or service user escape. To order taxis and maintaining appropriate record To contact appropriate on-call staff when required To announce all in-coming calls to wards as appropriate Facilitate the Doctor on Call rota and all other on-call rotas for MCT (e.g. Bronze, Silver and Gold Command, Pharmacist, Driver, SLS Manager), to include updating and maintaining contact numbers.


Job tags

Full timeShift workRotating shift


Salary

£22.38k per annum

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