Head of Global IT Infrastructure & Operations

Location

Cheshire | United Kingdom

Job description

psd group is proud to be partnered with a listed global manufacturing business based in Cheshire to support them with the appointment of a new Head of Global IT Infrastructure & Operations.

As Head of Global IT Infrastructure & Operations, you will have full responsibility for a team of 16 overseeing the delivery of a 3-year strategy and technical direction across policies, backups, disaster recovery, hosting, networks, security scanning, SharePoint development and Infrastructure project management.

Responsibilities:

• Support the Global IT Director as 2nd in command of the global IT function and participate in the global IT steering committee.
• Integration of new acquisitions into corporate IT standards.
• Evaluating user needs and system functionality, to ensure that IT facilities remain fit for purpose.
• Proactively ensure the highest levels of systems and infrastructure availability to agreed internal and external SLAs.
• Management of assigned 3rd Party Suppliers and Vendors with evaluation of performance.
• Software asset management ensuring that software licensing laws are adhered to and reportable within the defined application (currently SNOW).
• Managing 'crisis' situations, which may include complex hardware or software problems.
• Provide direction and in particular drive forward new and existing IT department projects.
• Ability to work to very short timescales and deliver complex projects.

Essential Skills & Experience:

• Proven track record in leading an IT Infrastructure function through significant growth and change.
• Extensive experience coordinating remote support with external resources.
• Excellent and proven technical skills across Microsoft technologies.
• Excellent communication skills, written and oral and the ability to tailor that communication to both technical and non-technical audiences.
• Experience working within a SOx and compliance environment.
• Management of stakeholders and outsourcing partners.
• Solid networking (OSI network layers, TCP/IP) and IT security (NIST etc) knowledge and experience.
• Strong technical knowledge of Infrastructure and modern platforms (M365 & Azure in particular)

Job tags

Salary