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Location

Derby, Derbyshire | United Kingdom

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Job description

Our client is a busy main dealership who is looking to recruit an experienced and successful Aftersales Manager to run their service department.

• To oversee all aspects of the Service Department operations 
• Reviewing CSI surveys and other measures for monitoring customer satisfaction
• To challenge and drive the performance of the Service department staff.
• Manage, coach, and motivate your team to build long-term staff delight and potential progression.
• Controlling costs for the department
• Monitoring performance against agreed targets / budgets
• To control the recruitment process, as required
• Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
• Review Service KPIs on a regular basis to track / monitor performance and identify trends.
• Previous experience as a Service Manager or Aftersales Manager who is successful in their current position.
• Must have main dealer experience and be well versed in managing a busy service department.
• Can demonstrate a stable career path.

In return, you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding package.

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Salary: Basic depending on experience and OTE on top, Plus benefits

Hours: Monday to Friday and alternative Saturdays may be required

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Candidate Registration

Register your details with us by completing our online form and attach a copy of your curriculum vitae. We will contact you to discuss your personal needs and keep you updated with any relevant vacancies.

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N Ball

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B Friend

“You guys make it personal and go the extra mile to help. Thanks so much”

N Ball

“Definitely stood out against other agencies”

“Amazing Company not like the rest of the recruiters out there. Really listened to my wants/needs and will definitely recommend to my friends/colleagues”

P Saso

“The culture of this company is great and everyone I worked with was amazing.”

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Job tags

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Salary