Hull City Council - Independent Conference & Reviewing Team Office Apprentice Kingston upon Hull City Council

Location

Dorchester, Dorset | United Kingdom

Job description

What you will do in your working day

• Meeting and greeting professionals and family members in the reception area.
• Answering and screening telephone calls of a sensitive nature.
• Using the Outlook e-mail system/SFX Secure file transfer system for the purpose of distributing confidential documentation.
• Covering the generic inbox for the team actioning requests as and when received.
• Typing letters and creating Microsoft Teams links and distributing to attendees for meetings.
• Collating and organising paperwork and meetings relating to Child Protection Conferences and Looked After Care Reviews.
• Data inputting
• Setting up meeting rooms and creating refreshments.
• Undertaking routine training to include the Data Protection Quiz.

The training you will be getting

Level 2 Customer Service Practitioner Apprenticeship Standard, which includes:

• Level 2 Functional Skills in maths and English (if required)
• End-Point Assessment (EPA)
• Level 2 Customer Service qualification

What to expect at the end of your apprenticeship

• Potential to progress to a higher-level apprenticeship and potential future job opportunities for the successful candidate.

Job tags

Salary

£10.16k per annum