Hull City Council - Independent Conference & Reviewing Team Office Apprentice
Kingston upon Hull City Council
Kingston upon Hull City Council
Location
Dorchester, Dorset | United Kingdom
Job description
What you will do in your working day
- Meeting and greeting professionals and family members in the reception area.
- Answering and screening telephone calls of a sensitive nature.
- Using the Outlook e-mail system/SFX Secure file transfer system for the purpose of distributing confidential documentation.
- Covering the generic inbox for the team actioning requests as and when received.
- Typing letters and creating Microsoft Teams links and distributing to attendees for meetings.
- Collating and organising paperwork and meetings relating to Child Protection Conferences and Looked After Care Reviews.
- Data inputting
- Setting up meeting rooms and creating refreshments.
- Undertaking routine training to include the Data Protection Quiz.
The training you will be getting
Level 2 Customer Service Practitioner Apprenticeship Standard, which includes:
- Level 2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)
- Level 2 Customer Service qualification
What to expect at the end of your apprenticeship
- Potential to progress to a higher-level apprenticeship and potential future job opportunities for the successful candidate.
Job tags
Salary
£10.16k per annum