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Location

Dunstable, Bedfordshire | United Kingdom

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Job description

Do you want to work for a global organisation that focuses on health & hygiene? A company where there are Plenty® of opportunities to develop and grow? If so lets TORK®……

About the Role

Your role as a Customer Service Representative is to Provide timely and effective administrative support to customers, a sales team, unit, or department following established procedures and guidelines. Based at our Dunstable site, this full-time (Mon-Fri) role is offering 3 days office based and the flexibility to work 2 days at home. This is a fixed term contract until 30/10/24.

1. We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.
2. Process sales and invoices so that customer orders are dispatched, invoiced, and paid accurately and on time in relevant system according to defined process and standards.
3. Answer internal and customer enquiries on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.
4. Communicate with employees from other areas in the organization, such as production, warehouse, transport, or distribution, to confirm the status of orders and resolve customer complaints.
5. Enter data into databases or other computerized systems to maintain up-to-date customer records; to track the status of orders, deliveries or activities and/or generate sales reports and statistics.

Who You Are

Experience using SAP, CRM’s, and Microsoft Excel is desirable

Self-motivated; able to work on own initiative to achieve work objectives

High attention to detail and strong organisational skills

Able to communicate verbally and in writing

What We Can Offer You

We offer the opportunity to work for a leading global organisation with the potential to advance your career within the fast-moving manufacturing environment. At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

At Essity, we embrace the individual and recognise the remarkable power that can be harnessed when different ideas, backgrounds, experiences, and perspective come together. If you apply for a job at Essity, you can be sure that the only criteria we consider for selection is professional experience, qualifications, key job-related attributes and working values.

Application End Date: 28 Jan 2024

Essity - a globally leading hygiene and health company, breaking barriers to well-being.

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Job tags

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Salary