Location
Berkshire | United Kingdom
Job description
Daniel Owen are pleased to be working with a local and leading Vehicle Servicing and Finance company based in the heart of Reading; recruiting for an experienced Vehicle Damage Assessor to join their rapidly expanding team.
Overview: We are seeking a skilled and experienced Vehicle Damage Assessor with expertise in Audatex to join a dynamic team. The ideal candidate will play a crucial role in accurately assessing and appraising vehicle damage, ensuring efficient claim processing and excellent customer service. As a Vehicle Damage Assessor, you will utilise your in-depth knowledge of Audatex software to streamline the estimation process and contribute to the overall success of our automotive repair operations.
Responsibilities:
Damage Assessment:
- Conduct thorough assessments of vehicle damage, both exterior and interior, utilising Audatex software to ensure precise and detailed evaluations.
- Collaborate with insurance adjusters, repair technicians, and other relevant stakeholders to gather necessary information for accurate damage assessments.
Audatex Software Utilisation:
- Demonstrate proficiency in using Audatex software to generate comprehensive repair estimates, factoring in labour, parts, and materials costs.
- Stay updated on the latest features and updates in Audatex to maximise efficiency and accuracy in the assessment process.
Documentation and Reporting:
- Prepare detailed and clear reports on damage assessments, including photographs and supporting documentation, to assist in the claims and repair process.
- Ensure all assessments comply with industry standards, insurance regulations, and company policies.
Communication:
- Maintain effective communication with insurance professionals, repair technicians, and customers to explain assessment findings and answer any related queries.
- Collaborate with team members to provide timely updates on assessments and contribute to the overall work flow efficiency.
Quality Control:
- Implement quality control measures to verify the accuracy of assessments and estimates, addressing any discrepancies promptly.
- Assist in the continuous improvement of processes and work flows to enhance overall service delivery.
Qualifications:
- Proven experience as a Vehicle Damage Assessor, with a focus on Audatex software utilisation.
- In-depth knowledge of automotive repair processes, parts, and labour costs.
- Strong attention to detail and excellent analytic skills.
- Effective communication and interpersonal abilities.
- Familiarity with industry regulations and insurance practices.
- Certification or training in Audatex software is highly desirable.
If interested, Please apply today with your most updated CV.
Job tags
Salary
£50k per annum
