Location
Newcastle upon Tyne | United Kingdom
Job description
We have an exciting opportunity for someone looking to develop their skillset within a Senior MI Analyst role. Our Newcastle MI team deals with all aspects of claims as well as having exposure to other areas of the business. The successful candidate will carry out analysis for management across the Group as well as external partners and will have strong communication skills.
Key Responsibilities:
- Carry out data production for management at all levels
- Compile daily, weekly and monthly reports for telephony and claim handling performance
- Design and supply spreadsheets/databases to help deliver the above
- Develop data production models to aid in data analysis
- Develop and carry out methods to ensure data privacy
- Identify and analyse trends and predictions to help the management planning process
- Identify process strengths and development areas
- Review and streamline BI processes
- Coach fellow team members in BI requirements and BI production
- Work with IT and other business partners to design and provide reports to extract data from systems
- Proactively identify, manage and mitigate business risks encountered as part of your day to day role
Required Skills/Experience:
- Prior experience using data visulization tools, such as – PowerBI, QlikSense or Tableau
- Ability to analyse data from a business request and provide valuable insights
- Excellent verbal and written communication skills
- Mentoring/coaching experience advantages
- Ability to adapt style and approach to the audience and message being delivered
- Willingness to develop in a varied role and provide management cover for Team Manager when required
- Hybrid working – 2 days in the office and 3 days working from home
- 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
- Discretionary annual bonus
- Flexible working – we will always consider applications for those who require less than the advertised hours
- Flexi-time
- Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
- 100’s of exclusive retailer discounts
- Professional wellbeing, health & fitness app - Wrkit
- Enhanced parental leave, including time off for IVF appointments
- Religious bank holidays– if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
- Life Assurance - 4 times your salary
- 25% Car Insurance Discount
- 20% Travel Insurance Discount
- Cycle to Work Scheme
- Employee Referral Scheme
- Community support day
- Christmas and Summer parties
Working at SBG
At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.
We are very proud to have been awarded a Silver Accreditation from Investors in People!We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.
Equal Opportunity Employer
Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.
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