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Location

Worthing, West Sussex | United Kingdom

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Job description

Job description

Some careers prize diversity more than others.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Global Trade and Receivables Finance comprises over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs. Trade is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia.

We are currently seeking an experienced individual to join this team in the role of Operations Controller

The Operations Controller will manage and co-ordinate the daily workflow of the Transaction Services team in a timely and effective manner enabling key deadlines to be met successfully each day. This role is a support role for the Transaction Services team and the Transaction Services Team Managers to assist the area to meet & exceed financial, service risk and people targets.

In this role, you will:

• Manage and co-ordinate the daily workflow of the Transaction Services team in a timely and effective manner enabling key deadlines to be met successfully each day
• Act as a point of escalation for more complex queries and issues
• Providing feedback and coaching on quality issues to appropriate UK and GSC staff
• Reviewing processes in order to identify and implement efficiency gain
• Ensuring global standards such as data protection and financial crime checks are consistent with UK and wider bank practices
• Working closely with the Operational Risk team to ensure any updates to procedures around FCC control points are communicated clearly to the UK and GSC team

Requirements

To be successful in this role you should meet the following requirements:

• Basic accounting, banking or sales ledger experience
• An ability to challenge, embrace change and persuade others to do so
• Excellent communication and listening skills.
• A display of high work standards
• Ability to work well in a team environment

You’ll achieve more when you join HSBC.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: [email protected]
Telephone: +44 207 832 8500.

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Job tags

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Salary