Relationship Manager (Central London)

Location

Central London | United Kingdom

Job description

Relationship Manager (Central London)
£42,000-£50,000

Company Profile – Relationship Manager:

An exclusive chance to oversee premium properties awaits at a top-tier property consultancy. As the Relationship Manager, you’ll cultivate discreet and expert connections with both landlords and tenants, acting as their reliable liaison for all property affairs. Your duties encompass property inspections, managing maintenance tasks, overseeing renovation projects, and ensuring seamless communication and outstanding service delivery.

If you want to work with the best, then you’ve come to the right place.  With a huge global reach and the many different services that they provide there are a variety of possibilities for their top performers.

Duties & Responsibilities – Relationship Manager:

• Conduct property visits, attend check-ins and check-outs, document observations, and take necessary actions based on findings.
• Coordinate and oversee planned and reactive maintenance, ensuring seamless operations.
• Supervise refurbishment projects, ensuring timely completion and adherence to quality standards.
• Collaborate with the contractor manager to source suitable contractors and ensure the successful execution of projects that meet the unique requirements of Super Prime properties.
• Process and manage payment of invoices from contractors and suppliers, ensuring availability of funds and accurate documentation.
• Handle end-of-tenancy processes, including assessing damages, generating dilapidation claims, and coordinating negotiations between landlords and tenants.
• Communicate effectively with landlords to ensure sufficient funds are available for property related expenses.
• Maintain accurate records of property and maintenance details and landlord instructions on the CRM.
• Handle negotiations between landlords and tenants, ensuring fair resolutions are reached while maintaining the highest level of professionalism.
• Attend and confidentially present in team and department meetings, visit front offices on a weekly basis to build team relationships.
• Keep up to date with the current market for both sales and lettings, including any new legislation.

Persona Profile – Relationship Manager:

• Highly trained and experienced Property Manager with superior knowledge of sophisticated systems within high-tech properties.
• Proven record of excellent customer service, including during contentious situations.
• Extensive experience in managing super prime properties for UHNWI clients, with a proven track record of excellence.
• Exceptional organisational skills and meticulous attention to detail.
• Outstanding communication skills and the ability to maintain professionalism and discretion at all times.
• Problem-solving skills and the ability to manage complex property-related challenges.
• Strong understanding of the luxury real estate market and trends.
• Ability to work autonomously while also collaborating effectively within a team.

Why apply for the Relationship Manager role?

• Property Manager Salary: £42,000 to £50,000.
• Monday to Friday only – 1 day WFH.
• An array of company benefits including health, wellbeing and travel – included in candidate upon interviewing.

For more information, please contact Tas Ravenscroft ( [email protected] ) for a confidential chat about this role.

We wholeheartedly encourage applications from individuals of all backgrounds, irrespective of their race, gender, marital status, socioeconomic status, sexual orientation, disability, age, or any other characteristic.

Job tags

Salary

£45k - £60k per annum